Manager driving customer - centricity across global teams via customer insights platforms. Liaising between stakeholders and platform teams to improve customer experience and business outcomes.
About the role
- Duty Manager at Coles Supermarkets responsible for evening and night store operations in Corinda. Leading and developing team while ensuring exceptional customer experiences.
Responsibilities
- Reporting to the Store Manager, you’ll have full accountability for the running of the store during evening and night trade.
- You’ll take pride in contributing to a store which is exceptionally presented, welcoming and engaging for our customers, team members and local community.
Requirements
- Previous experience working in a fast-paced environment
- Direct leadership experience as you’ll need to lead, coach and develop your team to meet sales targets and cost control
- To keep things simple and inspire customers by making sure Coles’ visual merchandising, safety, compliance and stock management standards are met
- To be customer obsessed and continually seek to better understand our diverse customers
- To drive a one team culture which celebrates success and puts our team members health, safety and wellbeing first.
Benefits
- More cash staying in your pocket: Eligible team members receive 5% discount all year round on your Supermarket and Liquor online and in-store purchases.
- Reward through recognition: Give and receive recognition, linked to our Coles values, through our digital recognition platform ‘mythanks’. You can accumulate points to redeem in the online shop for exciting gifts and electronic gift cards from an extensive range of retailers.
- Opportunities for learning and development: No matter where you start within our diverse business, you’ll have experiences, exposure, and education to satisfy you.
- Novated car leases: Looking for a new car? We provide access to novated leasing for eligible team members.
- Investment in your future: Become a part-owner of the Coles Group. Our annual team member share plan offer allows eligible team members to make regular pre-tax salary sacrifice deductions to purchase Coles Group shares.
- Paid parental leave: We understand how important your life outside work is and offer permanent team members paid parental leave to support you in balancing work and family.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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