Technical Claim Manager overseeing General Liability claims, investigating coverage and liability at RLI insurance. Managing claims for injuries and damages while participating in special projects as needed.
Responsibilities
Responsible for managing moderate exposure General Liability claims, including bodily injury, property damage and some construction defect claims.
Investigate, analyze, and review new claims for coverage, liability, damages, and reserves.
Manage investigators, adjusters, attorneys, and experts as needed.
Maintain both litigated and non-litigated third-party injury and damage claim files to ensure claims are properly documented, adjusted, and paid.
Participate in special claim projects and other duties as needed.
Requirements
Typically requires a bachelor’s degree in business administration, insurance, or a related field.
5+ years of claim handling experience is preferred.
Prior construction defect claim experience is also preferred.
A Juris Doctorate with relevant insurance coverage or defense litigation experience would be beneficial.
Be proactive in initial investigation, claim handling and resolution.
Superior communication skills to work effectively with insureds, underwriters and claimants.
Excellent negotiation skills
Must be detail-oriented and practice good organizational skills.
Self-motivated and task-oriented.
Benefits
Annual bonus plans
Employee stock ownership plan (ESOP)
401(k) — automatic 3% company contribution
Annual 401k and ESOP profit-sharing contributions (Up to 15% of eligible earnings)
Paid time off (PTO) and holidays
Paid volunteer time off (VTO) to support our communities
Parental and family care leave
Flexible & hybrid work arrangements
Fitness center discounts and free virtual fitness platform
Employee assistance program
Comprehensive medical, dental and vision benefits
Flexible spending and health savings accounts
2x base salary for group life and AD&D insurance
Voluntary life, critical illness, & accident insurance for purchase
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