Hybrid Technical Claim Manager – Construction Defect

at RLI Insurance Company

• Job title: Technical Claim Manager – Construction Defect
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: $98,043 - $140,201 per year
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, Chicago, United States

About the role

• Technical Claim Manager overseeing General Liability claims, investigating coverage and liability at RLI insurance. Managing claims for injuries and damages while participating in special projects as needed.

Responsibilities

• Responsible for managing moderate exposure General Liability claims, including bodily injury, property damage and some construction defect claims.
• Investigate, analyze, and review new claims for coverage, liability, damages, and reserves.
• Manage investigators, adjusters, attorneys, and experts as needed.
• Maintain both litigated and non-litigated third-party injury and damage claim files to ensure claims are properly documented, adjusted, and paid.
• Participate in special claim projects and other duties as needed.

Requirements

• Typically requires a bachelor’s degree in business administration, insurance, or a related field.
• 5+ years of claim handling experience is preferred.
• Prior construction defect claim experience is also preferred.
• A Juris Doctorate with relevant insurance coverage or defense litigation experience would be beneficial.
• Be proactive in initial investigation, claim handling and resolution.
• Superior communication skills to work effectively with insureds, underwriters and claimants.
• Excellent negotiation skills
• Must be detail-oriented and practice good organizational skills.
• Self-motivated and task-oriented.

Benefits

• Annual bonus plans
• Employee stock ownership plan (ESOP)
• 401(k) — automatic 3% company contribution
• Annual 401k and ESOP profit-sharing contributions (Up to 15% of eligible earnings)
• Paid time off (PTO) and holidays
• Paid volunteer time off (VTO) to support our communities
• Parental and family care leave
• Flexible & hybrid work arrangements
• Fitness center discounts and free virtual fitness platform
• Employee assistance program
• Comprehensive medical, dental and vision benefits
• Flexible spending and health savings accounts
• 2x base salary for group life and AD&D insurance
• Voluntary life, critical illness, & accident insurance for purchase
• Short-term and long-term disability benefits
• Training & certification opportunities
• Tuition reimbursement
• Education bonuses