Inbound Customer Service Agent at All Star Auto Parts handling sales and support calls. Responsible for providing great customer service and managing incoming inquiries from clients.
About the role
- Junior Infrastructure Analyst at Kaffa focusing on infrastructure analysis, security, and performance enhancement. Collaborating with teams to automate processes and ensure tech reliability.
Responsibilities
- Monitor and maintain server, network, and service infrastructure.
- Support the administration of virtualized environments and operating systems.
- Perform incident identification and resolution, ensuring high availability.
- Participate in the deployment of new infrastructure and security solutions.
- Prepare and maintain up-to-date technical documentation of the environment.
- Collaborate with the team on modernization and process automation projects.
Requirements
- Bachelor's degree completed or in progress in Technology (e.g., IT, Computer Science).
- Knowledge of IT infrastructure.
- Knowledge of operating systems.
- Basic programming knowledge.
- Ability to critically analyze system specifications in textual form or UML.
- Basic technical English.
Benefits
- SulAmérica Health Plan and SulAmérica Dental Care.
- Individual life insurance provided at no cost to the employee.
- Credit union and private pension plan (details provided in the offer letter).
- Alelo Multibenefits Card and Transportation Allowance.
- Food/Meal benefits with Caju Card.
- Profit Sharing (PLR).
- Itaú bank account with fee waivers.
- Hybrid work model with in-office days adjusted according to company needs.
- Flexible working hours, with up to 2 hours adjustment to the schedule.
- Day off on your birthday.
- Free parking.
- Healthy, people-focused work environment that encourages innovation and authenticity.
- Support for language learning, with up to 2 hours per week allocated for study.
- Partnerships with educational institutions to support your development.
- Internal mobility opportunities and an Employee Referral Program to recognize talent.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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