Customer Advisor optimizing customer journey from construction to operation for a leading construction firm. Engaging clients with sustainable energy solutions and ensuring high service standards.
About the role
- Customer Service Professional serving customers in logistics queries at CMA CGM. Engaging in shipment monitoring and internal coordination within a hybrid working environment.
Responsibilities
- Serve the customer in all queries and requirements and inform him/her on any shortcomings based on initial conditions (cost, delay...), according to Group business requirements
- Coordinate internally and/or respond to customer queries related to shipment
- Monitor shipment according to customer status and track & trace upon delivery
- Record and update information on customer profiles
Requirements
- Bachelor’s degree in a relevant field (preferably in Logistics, International Trade, or Business Administration)
- Minimum 2 years of professional experience in a Customer Service role within the logistics/shipping industry
- Strong ability to manage multiple tasks and priorities effectively
- Proactive approach with strong problem-solving and communication skills
- Fluency in written & verbal English is a must (part of the interview will take place in English)
- Able to work in the office 4 days per week (hybrid) in Istanbul.
Benefits
- Flexible working hours
- Working 40 hours a week
- Hybrid working
- Birthday day off
- Fruit Day: every Wednesday
- Happy hours
- Yearly bonus
- Transportation
- Life insurance
- Meal Allowance (Cash/monthly)
- Employee Assistance Program
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
Kundenbetreuer/in at Vaudoise ensuring customer satisfaction through various communication channels. Providing information and support in the insurance sector with focus on online customers.
Customer Support Agent at LYNX assisting clients with inquiries and complaints in finance. Engaging in personal development for international financial markets.
Support Agent responsible for customer inquiries and issues in the financial market. Offering excellent service without sales conversation requirements.
GM
Junior Customer Service Agent for a modern language school in Berlin handling student inquiries and administrative tasks while providing support via email and phone.
Customer Service Representative providing first line customer support and managing orders and queries for Coats. Promoting products and ensuring customer satisfaction in a competitive environment.
Customer Service Representative managing accounts and providing product support for Trivium Packaging. Engaging in customer relationship management and handling inquiries efficiently.
Customer Service Team Lead empowering a caring customer success team at AlgaeCal. Leading in a hybrid work environment focusing on customer welfare and team performance.
Senior Customer Service Coordinator at Coates managing a team to ensure customer satisfaction and safety. Responsible for administrative tasks and customer solutions at the Albert Park branch.
Customer Service/Warehouse Associate providing support and servicing customers for Dal - Tile, handling transactions and inventory. Maintaining warehouse and ensuring safety protocols.