E-Billing Analyst managing client electronic billing processes at Clyde & Co. Collaborating with billing team and supporting implementation of electronic billing systems.
Responsibilities
Assist with the management of electronic billing for the North America region.
Research and collect information and documentation to facilitate setup of new clients in the designated E-Billing software and vendor sites.
Collaborate with the billing team to ensure timely submission of invoices or resubmission of corrected invoices.
Act as a primary support and back up for the E-Billing Manager and Working Capital Controller.
Coordinate all aspects of e-billing for assigned attorneys.
Implement clients on applicable electronic billing systems.
Communicate to appropriate Firm personnel the timeline for implementation and specific electronic billing system requirements.
Assist billing team with submitting monthly e-invoices to clients.
Act as a liaison between billing/collections team, billing attorneys, secretarial staff and clients regarding e-billing.
Manage the electronic invoice submission process and track the status of electronic invoices from submission to acceptance.
Identify, research, and troubleshoot rejected invoices and other issues.
Interact with various groups to expedite the acceptance of electronic invoices.
Responsible for monitoring new timekeepers and working closely with rates team to determine the correct rates for those new timekeepers.
Coordinate resubmission of invoices with billing team, billing attorneys, secretaries and client representatives.
Requirements
Bachelor's degree or higher, and/or related job experience, required.
3+ years of e-billing experience
Service-oriented and self-motivated individual who consistently performs with a high sense of urgency and pride in product.
Superior detail-oriented proofreading skills.
Extensive experience with billing software, preferably Elite 3E.
Extensive knowledge of e-billing platforms such as E-Billing Hub Tymetrix, Serengeti, Legal-X, etc, and processes with multiple workflows is desirable.
Some experience working with London Markets, Insurance Groups and 3rd Party Payers (preferable, but not critical).
Demonstrated understanding of complex billing and rate arrangements.
Familiarity with multi payors (preferable)
Advanced proficiency with Microsoft Excel and Microsoft Office products.
Working knowledge of LEDES and XML electronic files
Excellent written and verbal communication and interpersonal skills, and an ability to establish and maintain relationships with partners, attorneys, finance staff, clients, brokers and other third-party vendors.
Additional fluency in the French language is welcomed.
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