Analista de Loyalty responsible for developing strategic partnerships at ALE. Ensuring execution within deadlines and scope for innovative projects in a collaborative environment.
About the role
- Leader of Account Management/Growth overseeing Strategic Account Managers at Cloudinary. Managing team to solve challenges for EMEA & APAC clients while achieving growth.
Responsibilities
- Lead and Manage a team of Strategic Account Managers focused on retention and growth revenue
- Manage, Hire, and Lead performance conversations with team members
- Have experience navigating complex deal cycles across a technical portfolio of products Effectively expand Cloudinary's customer footprint
- Participate in virtual and onsite meetings with strategic clients and partners
- Accurately forecast growth and retention opportunities
- Escalate customer questions and issues to the appropriate teams
Requirements
- Minimum of 4+ years of experience in a customer-facing, B2B, revenue-generating leadership role in Saas/technology space
- 7+ years of experience in software account management and/or sales required
- Strong presentation skills, executive presence, and influencing skills
- History of exceeding sales goals
- Highly motivated as well as able to develop a highly motivated and success-oriented team
- Proven ability to integrate knowledge across disciplines to include relationship management, consultative selling, closing contracts, operation/process flow, and product function
- Willingness to travel
Benefits
- Awesome technology
- Top-talent peers
- Robust vacation & wellness policy
- Annual development stipend
- Catered lunches or a food stipend
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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