Solutions Engineer accelerating sales velocity and customer success at Lakera. Collaborating with multiple teams to secure AI technology implementations.
About the role
- Customer Solutions Engineer supporting enterprise customers by maximizing their value from Cloudflare services. Collaborating across teams and advising on technical best practices.
Responsibilities
- Serve as a trusted technical advisor throughout a customer’s lifecycle
- Deliver timely and organized onboarding for customers
- Ensure customers see the full value in Cloudflare's products
- Advise on technical best practices
- Build relationships and ensure customer retention
- Provide customers with clear proactive technical guidance
- Collaborate with Customer Support and Engineering teams
- Proactively identify opportunities for customer expansion
Requirements
- Deep understanding of how the internet works
- Demonstrated experience with coding language (JavaScript, Python, etc)
- Technical curiosity and passion
- Ability to proactively identify and solve problems
- Ability to manage a project and prioritize demands
- Great communication skills & stakeholder management skills
- Ability to read and write in an additional APAC language
Benefits
- Health insurance
- Professional development opportunities
- Flexible work arrangements
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Tech skills
Location requirements
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