Integration Lead/Senior Lead managing acquisition integrations for Salesforce's Global Partnerships M&A team. Collaborating with stakeholders to drive business transformation and integration strategies.
About the role
- Data Partnerships Manager advocating for data partners' success within Clay's ecosystem. Building relationships and driving partner growth through collaboration with internal teams.
Responsibilities
- Own relationships with a portfolio of data partners, serving as their primary contact and advocate within Clay.
- Build trusted relationships through regular communication, quarterly business reviews, and proactive outreach.
- Deeply understand each partner's business model, product roadmap, growth goals, and challenges.
- Monitor partner health metrics including usage, data quality, customer satisfaction, and commercial performance.
- Identify opportunities to help partners grow their business through Clay — more visibility, better positioning, co-marketing opportunities, or product improvements.
- Troubleshoot partner issues quickly, coordinating across internal teams to resolve technical, commercial, or operational challenges.
- Translate partner feedback into actionable insights for Product, Engineering, and leadership teams.
- Champion partner priorities in internal discussions, ensuring their perspectives are heard in product roadmaps and strategic decisions.
- Work with Product and Engineering to improve partner integrations, data presentation, and the overall partner experience.
- Help partners understand how customers are using their data, what's working well, and where they can improve.
- Coordinate co-marketing opportunities, case studies, webinars, and other initiatives that drive value for partners.
- Share performance insights and best practices to help partners optimize their data quality and coverage.
- Track and report on partner performance, satisfaction scores, and engagement metrics.
- Manage contract renewals and commercial discussions in partnership with leadership.
- Maintain partner documentation, communication cadences, and relationship management systems.
Requirements
- 3-5 years of experience in partnership management, account management, customer success, or business development, preferably in B2B SaaS or data/API companies.
- Strong relationship-building skills with the ability to build trust and credibility with external partners.
- Excellent communication and interpersonal skills — you can translate technical concepts for business stakeholders and business needs for technical teams.
- Experience working cross-functionally with Product, Engineering, Marketing, and other internal teams.
- Problem-solving mindset with the ability to navigate ambiguity and prioritize competing needs.
- Data-driven approach to measuring partner health and identifying opportunities for improvement.
- Empathy and advocacy — you genuinely care about partner success and can be their champion internally.
- Comfort in a fast-paced, high-growth environment where priorities can shift quickly.
Benefits
- All employees can work for free with world-class coaches who specialize in creativity, management, and more.
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