Event Director leading iGB L!VE events business at Clarion Gaming. Responsible for strategic direction and delivery of live experiences in the global gaming industry.
Responsibilities
Hold overall accountability for the day-to-day management of the iGB L!VE brand, including full P&L ownership and successful delivery of live events.
Define and articulate a compelling value proposition and annual business plan for iGB L!VE, informed by quantitative and qualitative research and developed in close collaboration with Content, Marketing, Commercial and Customer Success teams.
Lead the annual budgeting process and develop a rolling three-year vision, strategy, and financial plan to deliver agreed growth targets, KPIs, and customer performance metrics.
Leverage customer insight and market intelligence to continuously enhance sponsor, exhibitor, and attendee experience, while identifying opportunities for innovation, new initiatives, and product launches.
Project-manage end-to-end live event delivery, aligning cross-functional teams (marketing, customer success, sales, content, PR and operations) around clear timelines, milestones, and success measures.
Maintain a deep understanding of key market segments, trends, and demand drivers, ensuring these are reflected in the strategic direction and evolution of iGB L!VE.
Analyse competitor activity to identify strengths, weaknesses, and differentiation opportunities, defining and reinforcing iGB Live’s unique selling propositions.
Partner closely with the Head of Sales to design and execute the key account strategy for iGB L!VE.
Build, maintain, and develop strong relationships with key customers, venues, advisory board members, press and strategic stakeholders, while cultivating relationships with new, high-value prospects.
Deliver accurate and timely monthly financial forecasts, tracking performance against budget and proactively managing risk and opportunity.
Lead team development by coaching individuals, strengthening core capabilities, and building a clear succession plan.
Collaborate closely with Clarion Gaming’s digital teams to deliver an integrated hybrid experience, maximising key account engagement across pre-show, at-show, and post-show touchpoints.
Requirements
Demonstrable experience in a comparable role with accountability for the management and growth of a mid to large-scale festival, conference, or exhibition.
A proven, inspiring leader with strong interpersonal skills and the ability to motivate, develop, and performance-manage cross-functional teams.
Deep passion for, and understanding of, live experiences, customer success, and the commercial dynamics of event-led businesses.
Deep passion for understanding new sectors, industries, its key players, TAM and future direction.
Strong track record of managing and growing strategic key customer and partner relationships.
Highly data-literate, with the ability to translate insight and analytics into actionable decisions that drive product, brand, and revenue performance.
Clear commitment to diversity, equity, and inclusion, demonstrated through continuous self-development, inclusive leadership behaviours, and proactive management of bias.
Naturally curious and self-aware, combining humility with a strong drive for continuous improvement and innovation.
Commercially astute and strategically minded, balancing revenue growth with product development excellence and best-in-class customer experience.
Highly customer-centric, with a strong focus on feedback, insight, and measurable improvements to increase customer satisfaction and engagement.
Be presentable, communicative and ready to dive into the industry and grow the brand’s reputation via relevant media interviews and marketing channels.
Benefits
25 days’ holiday plus bank holidays
End of year wellbeing shutdown (closed for the last week of the year)
Celebration day off (e.g. birthday, Diwali, Eid, etc)
Summer Hours in August (3pm finish on Fridays)
Helping Our World (HOW) Days – one paid day per quarter to carry out charity work
Pension Scheme
Private Medical Insurance
Health Cash Plan
Wellbeing Library (MYNDUP)
Mentoring Programme
Subsidised Café
Season Ticket Loan
Cycle to Work Schemes
Free on-site gym and shower facilities
Free eyesight tests
Free flu vaccination – offered on site once a year for all employees
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