Senior Manager, Client Insights engaging with CPG clients to analyze POS data and improve their business performance. Responsibilities include building relationships and providing actionable insights.
Responsibilities
Collaborate with our clients as a trusted advisor to uncover meaningful insights that impact and improve their business
Use a systematic approach to solving problems that involve breaking it into smaller pieces, tracking the implications of situations, generating multiple alternatives
Approach client with coherent, actionable and fact-based data/recommendations appropriate to their business needs
Continually provide analytical solutions and business insights to address any business gaps and/or opportunities and create value for the client
Demonstrate strong interpersonal communication and presentation skills; present a professional image
Consistently act with client satisfaction in mind and follow through on commitments to ensure the needs of the client are met
Develop and maintain a deep understanding of customer needs and requirements
Help customers identify solutions to problems they did not know they had
Track and organize multiple work streams against multiple clients, and manage time and resources against changing priorities.
Requirements
3+ years of experience with syndicated data, analytics, category management, or related fields
Marketing and/or sales with a premier Consumer Packaged Goods (CPG) company or other companies using syndicated or POS data
Familiarity with syndicated data platforms (Nielsen, Circana, Numerator, etc.) across POS and Shopper Panels highly desirable
Demonstrated expertise in translating data and analysis into relevant implications
Strong project management and process skills
Proficient technical skills; advanced knowledge of Excel and PowerPoint including ability to use graphs, lookups, and pivot tables
Able to engage in consultative manner with clients when helping solve/manage content deliverables
Build strong working relationships with cross-functional partners to understand trends and opportunities for improvement, address customer needs, & identify pain points.
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