About the role

  • Project Director at Choice Hotels overseeing complex hotel openings and ensuring brand compliance. Managing multiple projects while assisting franchisees through the onboarding process.

Responsibilities

  • Deliver new hotel openings with project management, training, operational development, milestone tracking, and single-point-of-contact service.
  • Perform onsite/virtual consultation throughout the various stages of the opening process.
  • Oversee the hotel onboarding progress to ensure compliance with brand standards, design requirements, Rules & Regulations, and enforce the Property Improvement Plan (PIP) as needed.
  • Guide owners using a range of onboarding tools, including the openings portal and Choice Connect, which offers helpful resources throughout the onboarding process.
  • Manage the hotel data migration into Choice’s PROP-EL tool for accurate distribution on Choice channels and third-party sites.
  • Enforce and monitor our franchisees to use Choice approved vendors and services during the purchasing stages prior to opening.
  • Oversee and track hotel consultations and openings to ensure brand design and PIP/new construction compliance, monitor PIP completion for timely conversion property openings, and serve as liaison between owners and CHI Architecture and Design on new construction or conversion requirements.
  • Aide owners on opening obstacles, sourcing issues, and provide expedited solutions to avoid delays in opening.
  • Implement pre-opening training programs by Choice so that both owners and hotel managers are familiar with Choice’s operational procedures.
  • Communicate to compliance committee if an opening needs an extension or a project is not moving forward.

Requirements

  • 5+ years of relevant experience, including extensive hotel operations
  • Bachelor's degree or equivalent years of experience
  • Strong organizational skills with the ability to manage multiple projects simultaneously
  • Ability to multitask and manage high stress complexities associated with project management and opening requirements
  • Must have strong customer service, training, consultation, and negotiating skills
  • Multi property experience a plus
  • Demonstrate proficiency in use and coaching of proprietary and industry technologies
  • Possess significant property and/or above-property-level hotel operations and sales/marketing experience
  • Proficient in Microsoft Office, Salesforce, Project Management tools
  • Ability to utilize AI tools

Benefits

  • Competitive compensation and benefits, including medical, dental, and vision coverage
  • Leave and paid time-off for holidays, vacation, personal, family, volunteer, sick, jury duty, bereavement, military, and religious observance
  • Financial benefits for retirement and health savings
  • Employee recognition programs
  • Discounts at Choice hotels worldwide

Job title

Project Director – Opening Services

Job type

Experience level

Lead

Salary

$114,907 - $135,200 per year

Degree requirement

Bachelor's Degree

Location requirements

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