About the role

  • Relationship Analyst responsible for supporting commission billing and reporting for Global Sales. Acting as a liaison between Choice Hotels and third-party partners to ensure data accuracy and efficiency.

Responsibilities

  • Serve as the primary point of contact for day‑to‑day operational issues with third‑party billing and distribution partners
  • Partner with internal billing subject matter experts to validate data accuracy and resolve integration or transmission issues
  • Lead and track property enrollment into commission billing processes
  • Collaborate with Global Sales and internal stakeholders to design, document, and implement processes for group commissions billing and collections
  • Manage and deliver recurring commission reporting
  • Coordinate case prioritization and service level agreement (SLA) adherence in partnership with the Commissions Collections Supervisor
  • Work closely with Billing, Finance, Global Sales, and Operations to resolve issues and improve transparency

Requirements

  • 4–7 years of experience in billing operations, commissions processing, distribution, financial operations, or a related field
  • Experience supporting or partnering with sales organizations and external vendors preferred.
  • Experience with Onyx or another commissions processing system strongly preferred.
  • Proficiency with reporting, analytics, and data management tools; experience working with large data sets.
  • Experience using CRM systems, case management platforms, or reporting tools (e.g., Salesforce).

Benefits

  • Competitive compensation and benefits, including medical, dental, and vision coverage
  • Leave and paid time-off for holidays, vacation, personal, family, volunteer, sick, jury duty, bereavement, military, and religious observance
  • Financial benefits for retirement and health savings
  • Employee recognition programs
  • Discounts at Choice hotels worldwide

Job title

Global Sales Commissions Relationship Analyst

Job type

Experience level

Mid levelSenior

Salary

$57,000 - $67,000 per year

Degree requirement

Bachelor's Degree

Location requirements

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