Japan Product Specialist at 채널톡, focusing on Japanese market needs and product localization. Collaborating extensively with internal teams in a hybrid working environment.
Responsibilities
한국에서 근무하며, 제품팀 내에서 일본 시장의 대사 역할을 수행합니다.
일본 고객 요구를 바탕으로 기능 정의부터 출시까지 전 과정을 리드하고, 한국 HQ 제품팀과 일본 HQ 세일즈/CS 사이의 커뮤니케이션 허브와 일본 사용자 경험을 책임짐
한국 제품팀(PM/PD/Engineers)과의 긴밀한 협업을 통한 기능 개발 우선순위 및 일정 조율
기획 → 설계 → QA → 론칭 → 운영에서 일본 관련 영향도를 오버롤로 이해
일본 HQ 및 다양한 이해관계자와 커뮤니케이션 허브 역할 수행
제품 번역 및 UX 감수(언어·문화·법규 등) 기반 기능 품질 검증
일본 시장 고객 니즈 및 일본 사용자 피드백을 제품팀에게 전달
Requirements
IT/SaaS 제품 관련 역할(PM/CX/Localization/Analyst 등) 2년 이상
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