Senior Operations Engineer supporting NASA's Artemis Program for flight vehicle recovery and processing. Developing processes and coordinating operations for the Orion spacecraft with multiple stakeholders.
About the role
- Internal Operations Coordinator managing back-office duties for Chrysalis Employment Social Enterprises, including client worker placements and operational effectiveness.
Responsibilities
- Participate in the design and execution of Internal Operations projects.
- Ensure procedures are effective in supporting ESE objectives and needs.
- Respond in a positive, prompt, and thorough manner to ESE staff inquiries and issues related to Internal Operations.
- Maintain case management databases (Salesforce) with timely case notes and service entries.
- Place transitional client workers in ESE positions to meet all contractual obligations.
- Work closely with ESE staff to ensure that all contracts are fully staffed with transitional client workers at all times.
- Process transitional client worker applications for all positions and facilitate interviews and onboarding.
- Work with Chrysalis’ and customers’ insurance providers and monitor CA DMV’s EPN program to ensure that all employees in safety-sensitive positions (drivers) are compliant.
- Maintain a pool of engaged transitional client workers (sweepers, drivers, leads).
- Place orders for, monitor inventory of, and distribute all necessary supplies and equipment for ESEs, including uniforms.
- Facilitate weekly new hire orientations and trainings for incoming transitional client workers.
- Deliver professional feedback to transitional employees in professional manner.
- Support personnel processes, including making disciplinary action decisions and working with Human Resources to ensure all policies are followed.
Requirements
- Interest in, experience working with, and sensitivity toward the Chrysalis client population, including the re-entry community.
- Ability to multi-task and prioritize appropriately yet maintain flexibility.
- Strong interpersonal skills, including the ability to coach/mentor staff and clients.
- Advanced written and verbal communication, organization, and time management skills.
- Thrive in high paced, demanding environment.
- Self-starter with “can do” attitude and takes initiative.
- Maintain confidential information and exercise discretion.
- Willingness to work flexible hours depending on business needs.
- Understanding of and ability to use software applications such as Microsoft Suite and Google Suite.
- Previous experience with case management software a plus.
Job title
Job type
Experience level
Salary
Degree requirement
No Education Requirement
Location requirements
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