Membership Operations Coordinator acting as EA to Executive Directors, managing member lifecycle operations. Focused on scheduling, CRM management, member onboarding, and engagement tracking.
About the role
- Auxiliar de Operações responsible for assisting clients with digital certificate issuance through videoconferences. Join a tech company enhancing business growth and connections.
Responsibilities
- Conduct videoconference appointments to issue digital certificates;
- Strictly follow the current customer service script during videoconferences to verify the identity of digital certificate holders;
- Use required platforms and systems to validate holders' data during and after videoconferences to ensure the issuance of digital certificates;
- Review documentation for requests validated by the partner network.
Requirements
- High school diploma or equivalent;
- Good verbal and written communication skills;
- Organized and detail-oriented;
- Comfortable with technology and digital tools;
- Must reside in Jequié, BA (Brazil);
- *Preferred:* experience as a Registration Agent or other role in a digital certification company.
Benefits
- Meal allowance on Flash card 🍽️
- Grocery allowance on Flash card 🛒
- Medical insurance (SulAmérica) 🏥
- Dental care (MetLife) 😁
- TotalPass 💪
- Birthday day off 🎉
- Childcare assistance 👶
- Corporate university - UniSign 📚
- Life insurance 🔒
- Educational partnerships 🎓
- SESC benefits/convention 🏖️
- Best Maternity Program 🤱
- Extended maternity and paternity leave 👪
- Pharmacy card 💊
- Profit-sharing (PLR) 💼
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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