Hybrid Training Manager

at Centene Corporation

• Job title: Training Manager
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: $86,000 - $154,700 per year
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, Remote MO, United States

About the role

• Manage training staff and oversee training programs for Centene's Member and Provider Services. Role requires 25% travel and a strong background in training methodologies and experience.

Responsibilities

• Manage and oversee all training activities, including training assessment and evaluation, material development, and training facilitation for Member and Provider Services staff across various product lines.
• Hire, inspire, motivate, coach and counsel a team of training staff.
• Assess and identify individual and group training needs through key business indicators and develop various training curriculums, materials and aids.
• Coordinate training efforts to meet training demands.
• Oversee online interactive training initiatives from development to facilitation.
• Analyze and evaluate training effectiveness and ROI and provide reports and recommendations to management.
• Identify and implement cost savings while maintaining effective training programs.
• Collaborate with senior management to ensure training and development needs support key business objectives.
• Oversee the auditing of team results, identify gaps in training and implement improvements in training programs.
• Determine appropriateness of contracting with outside vendors to accomplish the organization’s training goals and objectives.

Requirements

• Bachelor’s degree in related field or equivalent experience.
• 5+ years of training experience within the applicable function, preferably in a managed care/insurance environment.
• Familiarity with computer based training tools and other technology based training platforms.
• Knowledge of training methodologies, adult learning styles, and evaluative methodologies in measuring impact on organization and ROI of training expenditures.

Benefits

• competitive pay
• health insurance
• 401K and stock purchase plans
• tuition reimbursement
• paid time off plus holidays
• flexible approach to work with remote, hybrid, field or office work schedules