Quality Analyst ensuring exceptional customer experience by evaluating interactions and conducting training. Driving continuous improvement and maintaining quality scorecards for customer service excellence.

At CDW, we know how to make technology work so people can do great things.
Our experts bring a full-stack, full-lifestyle approach with custom solutions, services and relationships to bring your vision to life.
Through decades of experience, scale, and deep industry expertise, we deliver the full promise of what technology can do to help you reach your goals and drive innovation.
Partner with CDW, and together, let’s Make amazing happen.
A Fortune 500 company and member of the S&P 500 Index, CDW helps its customers to navigate an increasingly complex IT market and maximize return on their technology investments.
For more information about CDW, please visit www.CDW.com.
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Quality Analyst ensuring exceptional customer experience by evaluating interactions and conducting training. Driving continuous improvement and maintaining quality scorecards for customer service excellence.
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