Hybrid Operations Specialist

Posted 22 hours ago

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About the role

  • Overseeing Microsoft operational functions within CDW’s Sales organization. Focused on supporting the sale and maximizing post-sale activities for Microsoft products.

Responsibilities

  • Responsible for all Microsoft Operational functions within CDW’s Microsoft Practice
  • Building and maintaining a structure that supports the sale of Microsoft products and services with operational excellence
  • Documenting our processes and evaluating areas of efficiency when working with both Microsoft and CDW tools, people and processes
  • Evolving services levels and identifying areas to innovate operationally with data driven information
  • Maximising the post-sale commercial activity, process and order closure
  • Work in partnership with various internal business units, supporting initiatives that drive improvements to the way we operate

Requirements

  • Strong understanding and experience of the operational lifecycle or procurement lifecycle including negotiation, contracting, governance and the management of third parties in larger or more complex engagements
  • Experience in building internal departmental brand and engaging with multiple internal business units
  • Microsoft experience would be advantageous but is not essential, however willingness to undertake relevant training and qualifications is required.

Benefits

  • Health insurance
  • Retirement plans
  • Paid time off
  • Flexible work arrangements
  • Professional development opportunities

Job title

Operations Specialist

Job type

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

No Education Requirement

Location requirements

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