Senior Implementation Consultant guiding customer implementation of Homecare Homebase’s health software. Leading clients through implementation methodology and ensuring adoption of the product across the United States.
About the role
- Telebehavioral Health Hub Implementation Specialist at CDC Foundation coordinating telebehavioral health for Kentucky's Rural Health Transformation Program. Overseeing implementation and partner engagement for healthcare technology.
Responsibilities
- Guide the design, partner coordination, and deployment of the statewide Telebehavioral Health Hub
- Oversee platform build, testing, and integration with EHRs, KHIE, and care coordination systems while helping manage technology procurement and site readiness.
- Coordinate phased rollout and onboarding of pilot sites, ensuring 24/7 clinical coverage and compliance with telehealth regulations.
- Develop workflows to embed the hub into 911/988 dispatch, primary care clinics, EmPATH units, EMS, and CMHC operations for real-time psychiatry support.
- Incorporate prevention and post‑crisis (postvention) supports into hub workflows.
- Align hub operations with statewide crisis services and ensure seamless data exchange and referral tracking across systems.
- Design and deliver training for telehealth clinicians and partner site staff on clinical protocols, technology use, and documentation standards.
- Provide ongoing technical assistance and peer learning to support implementation, model fidelity, and continuous improvement.
- Develop and maintain toolkits, protocols, and user guides to standardize hub operations and ensure compliance with privacy and security standards.
- Build and manage partnerships with academic medical centers, CMHCs, EMS agencies, and technology vendors to support hub operations.
- Serve as the primary liaison for telebehavioral health within RRR, engaging a wide range of partners.
- Establish key performance indicators and track them from pilot through scale-up.
Requirements
- Bachelor’s degree in public health, health administration, health informatics, technology, or a related field.
- Minimum 3 years of experience coordinating projects in healthcare technology, telebehavioral health/telepsychiatry, or healthcare program implementation.
- Knowledge of telehealth systems and best practices.
- Ability to manage technology deployment and troubleshoot issues.
- Excellent communication and stakeholder engagement skills.
Benefits
- Health insurance
- Retirement plans
- Paid time off
- Flexible work hours
Job title
Job type
Experience level
Salary
Degree requirement
Location requirements
Microsoft Office Apps Customer Engineer role focusing on advanced adoption and optimization of Microsoft 365 Apps. Collaborate with enterprise clients and provide technical support in Italy.
Implementation Manager overseeing project implementation and coordination at KNAPP. Responsible for the success and quality of the project while collaborating with stakeholders.
Microsoft Dynamics 365 ERP Manager managing supply chain solutions for manufacturing clients. Leading D365 ERP implementations and mentoring project teams at Crowe.
Implementation Specialist managing a portfolio of journals with a focus on quality assurance. Collaborating with global teams and improving workflows in publishing operations.
Manager of Call Planning Operations for Cardiometabolic Sales at Novo Nordisk, implementing strategic call plans and managing operations in a compliance - driven environment.
Implementation Consultant leading digital transformation for enterprise clients at LumApps with expertise in SaaS and digital workplace delivery. Engage stakeholders to align deployment with business goals.
Implementation Consultant at Neostella managing customer implementations and ensuring high - quality delivery for legal technology solutions.
Implementation Engineer responsible for leading financial institution transformation initiatives at Q2. Designing, configuring, and implementing Risk & Fraud Management solutions for diverse clients.
Partner Implementation Consultant developing implementation partnerships for FloQast's accounting platform. Responsible for training and supporting implementation partners to enhance product adoption and success.