Account Manager managing existing customer portfolios for Causeway, a leading construction software company. Focusing on revenue retention and growth through strong customer relationships.
About the role
- Client Success Account Manager providing technical support for Centrally HR product. Managing client accounts, ensuring customer satisfaction, and resolving system issues with UKG products.
Responsibilities
- Provide exceptional client service and technical support for our Centrally HR product
- Serve as the primary point of contact for our clients, assisting them with system navigation, troubleshooting issues, and ensuring smooth operation of our software solutions
- Under direct supervision, manage the day-to-day of services for an assigned block of accounts
- Offer assistance with account management and technical support of UKG products
- Provide the highest levels of customer satisfaction by delivering timely resolutions and executing customer-focused commitments
- Collaborate with internal teams to resolve complex client issues and escalate client concerns when appropriate
- Proactively identify opportunities to improve system functionality and client satisfaction
- Coordinate client meetings as needed
- Conduct regular system audits to ensure data accuracy and compliance
- Maintain data integrity and quality with any applicable software on a timely basis
Requirements
- High School Diploma or GED equivalent required; Bachelor's degree preferred
- 3 years of experience in industry or related field
- Strong communication skills both oral and written with all levels of an organization, both internally and externally
- Must obtain and preserve required licenses/certifications as required
- Proficient use of applicable technology
- Able to work in a team environment as well as independently
- Demonstrated ability to communicate verbally and in writing throughout all levels of organization, both internally and externally
- Travel based on client and business needs
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
Strategic Account Manager responsible for growth and retention in existing accounts at Elevance Health. Engaging with clients and brokers to develop business plans and exceed expectations in Georgia.
Behavioral Health Community Partnership Manager leading engagement and performance improvement initiatives for Carelon. Responsible for establishing provider relationships and improving care outcomes in Northern California.
ESG Commercial Partnerships Manager developing and executing sustainable agriculture partnerships at Ardent Mills. Collaborating with farmers and customers to achieve sustainability goals and manage program initiatives.
Junior Key Account Manager supporting ZURU's commercial team in the Benelux region with planning and execution. Collaborating closely with key accounts and internal stakeholders for sustainable growth.
Dealer Relationship Manager I supporting PNC's indirect auto business by maintaining dealer relationships. Managing performance and utilizing consultative selling strategies for successful partnerships.
Senior Enterprise IT Sales Account Manager managing enterprise - level customers in Cyber Security, Cloud, and Infrastructure services. Supporting high - value IT projects in a trusted advisor role.
Private Client Relationship Manager responsible for managing high net worth personal lines insurance accounts. Ensuring client satisfaction and identifying cross - selling and up - selling opportunities within the brokerage.
Relationship Manager at Key Private Bank providing personalized financial solutions for high - net - worth clients. Collaborating with internal teams and community organizations for business development.
Account Coordinator at Stephen Gould facilitating client portfolios and order management in a hybrid role. Collaborating with internal teams and external clients for superior service and product solutions.