Technical Writer creating clear and concise documentation for TruStage’s financial solutions. Collaborating with cross - functional teams to convert complex information into user - friendly content.
About the role
- Technical Writer producing high-quality documentation that translates complex technical information. Collaborating with engineers and project managers to ensure accuracy of content.
Responsibilities
- Research, write, edit, and produce technical documentation such as system manuals, user guides, standard operating procedures (SOPs), and other deliverables
- Convert complex technical concepts into user-friendly language tailored to the target audience
- Develop supporting assets, including diagrams, graphics, and charts, to enhance content readability and comprehension
- Partner with engineers, developers, SMEs, and project managers to gather input and ensure accuracy of technical content
- Participate in document reviews and incorporate feedback from stakeholders to refine content
- Act as a communication bridge between technical and non-technical teams to ensure alignment
- Contribute to the development of government proposals, compliance documentation, and contractual responses (e.g., RFPs, RFQs, RFIs)
- Write, organize, and format technical sections of proposals to ensure clarity, compliance, and persuasiveness
- Draft technical reports, meeting minutes, and progress documentation as required by project milestones
- Proofread and edit documentation for grammar, punctuation, consistency, and adherence to style guides
- Ensure all deliverables comply with organizational policies, industry standards, and any applicable regulations (e.g., FAR requirements, Section 508 accessibility standards)
- Maintain version control of documents and ensure updates are distributed appropriately
- Establish and maintain documentation templates, standards, and style guidelines
- Suggest improvements to document development processes and practices to enhance efficiency
- Stay updated on trends in technical writing and incorporate best practices into deliverables
- Organize and manage documentation repositories, ensuring materials are stored, updated, and retrievable
- Implement content management systems to streamline documentation workflows
- Track document changes and manage revisions to ensure deliverables remain current
- Other duties as assigned.
Requirements
- Bachelor’s-level degree from a recognized college or university
- Alternatively, qualifying experience may be substituted for the required education on a year-for-year basis
- If no degree is obtained, 6 years of experience is required
- A minimum of two (2) years of experience performing IT technical writing
- Experience can include being in a position as a specialist or research assistant in a technical field
- A minimum of three (3) years of experience and expert-level skill in developing technical documentation
- A minimum of two (2) years of experience in supporting the development of Request for Proposal (RFP) solicitations, Request for Information (RFI) solicitations, and other solicitation documents for IT projects
- Exceptional interpersonal skills with the ability to communicate in a clear, professional, and articulate manner
- Strong customer service skills
- Exceptional verbal and written communication skills
- Excellent organizational, analytical, and problem-solving skills with high-level attention to detail
- Ability to analyze systems and procedures
- Strong multitasking skills with the ability to manage multiple design streams across concurrent work effort
- Must be self-motivated and able to work well independently as well as on a multi-functional team
- Ability to handle sensitive and confidential information appropriately.
Benefits
- Medical, Dental and Vision Insurance
- Wellness Program
- Flexible Spending Accounts (Healthcare, Dependent Care, Commuter)
- Short-Term and Long-Term Disability options
- Basic Life and AD&D Insurance (Company Provided)
- Voluntary Life and AD&D options
- 401(k) Retirement Savings Plan with matching after one year
- Paid Time Off
Job title
Job type
Experience level
Salary
Degree requirement
Location requirements
Software Technical Writer for GE Vernova's software solutions. Producing high - quality documentation and tutorials for internal teams and end - users.
Technical Writer responsible for writing and illustrating customer - facing documentation for EnerSys. Collaborating with engineers and product managers to create clear and concise documentation for various products.
Technical Writer creating high - quality documentation for financial services solutions. Collaborating with teams to manage global financial data, compliance, and efficiency.
Senior Technical Writer collaborating with teams to create clear documentation for NetApp's AI - driven products. Involves working across diverse teams and improving customer experience through effective communication.
Technical Writer/Editor at Government of Alberta enhancing OHS awareness through user - centered writing and collaboration. Developing resources to assist stakeholders in understanding OHS.
Technical Writer developing and maintaining cybersecurity policy documents and training materials at NexThreat. Ensuring clarity and usability of policy content for federal governance initiatives.
Technical Author responsible for creating and maintaining technical documentation and e - learning content. Collaborating with development teams and ensuring compliance with safety guidelines.
Senior DoD Scientific Technical Writer at Teledyne FLIR creating DoD compliant documents and collaborating with engineering teams on complex programs. Involves extensive technical writing and the ability to travel for support.
Technical Writer creating well - structured technical documents for CasinoEngine, a leading B2B SaaS provider. Collaborating with cross - functional teams to maintain high - quality documentation standards.