Key Account Manager leading sales efforts in infusion centers for specialty brands. Collaborating across functions to meet sales targets and manage customer accounts in Mexico.
About the role
- Senior Account Manager managing Cat Technology growth by developing technology strategies and collaborating with key accounts in the Quarry Industry. Responsible for customer feedback analysis and product development talks.
Responsibilities
- Develop and implement technology strategy for Quarry accounts.
- Translate the customer's feedback into a comprehensive technology strategy for key accounts.
- Gain an in-depth understanding of the customer's business operations to recommend appropriate technological solutions.
- Collaborate with internal teams and technology partners to drive sales.
- Coordinate with CAT Customer Solutions Core Region and Commercial Technology Teams to expand technology sales.
- Assist business and functional units in creating strategies based on customer feedback.
- Enhance Quarry Service Offerings for Customers
- Find opportunities to expand service options for Quarry accounts (e.g., Productivity Reporting, KPI clarification, & Safety Enhancements).
- Collaborate with Cat Digital to develop new reports for quarry customers.
- Promote Cat Command & Autonomy
- Work with key accounts on solution adoption.
- Find use cases that drive positive outcomes for customers.
- Drive collaboration to fully autonomous site planning.
- Gain confidence in our early learning strategy with customers.
Requirements
- Bachelor’s Degree in Business, Engineering, or related fields
- Proven experience in Enterprise Account Management for a services organization
- Knowledge of Caterpillar Products and Applications preferred
- Strong Drive and Organizational Capabilities
- Experience in the Quarry Industry preferred
- Power BI experience a plus
Benefits
- Medical, dental, and vision benefits*
- Paid time off plan (Vacation, Holidays, Volunteer, etc.)*
- 401(k) savings plans*
- Health Savings Account (HSA)*
- Flexible Spending Accounts (FSAs)*
- Health Lifestyle Programs*
- Employee Assistance Program*
- Voluntary Benefits and Employee Discounts*
- Career Development*
- Incentive bonus*
- Disability benefits
- Life Insurance
- Parental leave
- Adoption benefits
- Tuition Reimbursement
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