Hybrid Site Performance Manager, Condition Monitoring

Posted 2 hours ago

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About the role

  • Condition Monitoring Site Performance Manager supporting telematics needs at Caterpillar across customer and dealer operations. Drive improvements in Condition Monitoring and telematics services with customers and dealers.

Responsibilities

  • Conducts customer fleet inspections to identify telematics improvements to enable Condition Monitoring and other solutions.
  • Performs telematics hardware and software upgrades and repairs as needed to support Condition Monitoring and other solutions.
  • Consults customers and dealers on Condition Monitoring applications such as applied technology, machine health, and safety.
  • Collects product and customer requirements to capitalize on opportunities to grow condition monitoring capabilities and processes.
  • Influences the development of technology tools/systems and works with key stakeholders to deploy technologies to drive Condition Monitoring growth.
  • Collaborating with internal teams to understand future needs and develop solutions for Condition Monitoring.
  • Takes ownership of customer issues and requirements to ensure they are resolved in a timely manner.
  • Identifying and documenting job/application profiles based on field observation while working with customers.
  • Manages customer relationships to influence equipment management strategies and assist in the deployment of Condition Monitoring solutions.

Requirements

  • Working knowledge of Product Link™, VisionLink, VIMS, inspection processes, equipment lifecycle planning, S•O•S Services, Cat Payload systems, Software Enabled Attachments (SEA) Activation, Product Status Reports, and the Service Information System (SIS) is desired.
  • Prior experience with Product Link hardware installations and management of machine configuration files is required.

Benefits

  • Medical, dental, and vision benefits*
  • Paid time off plan (Vacation, Holidays, Volunteer, etc.)*
  • 401(k) savings plans*
  • Health Savings Account (HSA)*
  • Flexible Spending Accounts (FSAs)*
  • Health Lifestyle Programs*
  • Employee Assistance Program*
  • Voluntary Benefits and Employee Discounts*
  • Career Development*
  • Incentive bonus*
  • Disability benefits
  • Life Insurance
  • Parental leave
  • Adoption benefits
  • Tuition Reimbursement

Job title

Site Performance Manager, Condition Monitoring

Job type

Experience level

Mid levelSenior

Salary

$128,470 - $192,710 per year

Degree requirement

Bachelor's Degree

Location requirements

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