E - Commerce Manager responsible for online shop development and strategy at Schefer Mietstapler GmbH. Collaborating on marketing campaigns and data analysis to optimize performance.
About the role
- eCommerce Product Owner managing the development of B2B digital shopping experiences at Caterpillar. Leading initiatives to improve customer interactions and drive channel sales growth.
Responsibilities
- Manage the lifecycle of a product by leading multidisciplinary teams and providing vision on what is to be built, domain knowledge, and direction in alignment with Cat’s goals
- Take ownership for the success and quality of your product
- Manage complex initiatives with high value to the organization, including prioritization, roadmap definition, and elaboration of epics and features
- Represent the customer, interfacing and engaging directly with customers to develop deep understanding of their processes (triggers, steps, roles, outcomes)
- Help frame and plan new opportunities - articulating the problem or opportunity to be addressed, the impact, and assumptions and risks to be considered/mitigated
- Build tight collaboration and understanding of stakeholder needs and business goals – at times facilitating solutioning and brainstorming activities to transform broad ideas and concepts into clear goal alignment and desired customer requirements/experiences
- Lead definition of major experience elements - covering the logic, structure, skeleton, and relationships of how an experience should come together
Requirements
- Typically, a four-year Bachelor’s degree preferably in computer science, information systems, marketing, engineering or related field
- Expertise in digital product management, user experience, user research, digital strategy, or related function (typically 5+ years)
- Understanding of eCommerce best practices, digital consumer behavior, and industry trends
- Superb communication, presentation, storytelling, interpersonal, and analytical skills
- Ability to work well within multiples teams including business/commercial partners, portfolio product managers, development, and field facing arms of an organization – aligning differing viewpoints and priorities & objectives along the way
- Strong accountability, planning, and organizational skills
- Ability to consider multiple variables of a decision and prioritize accordingly in a fast-paced environment
- Experience working in an Agile environment while simultaneously managing multiple priorities
- Experience managing projects using Product Management and/or Agile software tools such as Aha, ProductBoard, Azure DevOps
- Experience applying human-centered design, lean innovation, or design thinking methodologies (typically 2+ years)
- Experience utilizing a variety of experience mapping techniques based on need (user story mapping, object mapping (OOUX), assumption mapping, etc.)
- Strong understanding of data analysis, web analytics tools, and eCommerce platforms along with the ability to translate data into actionable insights
- Good knowledge of Caterpillar policies, standards, procedures, and a broad understanding of Caterpillar’s organization
- Domain expert in eCommerce
- Experience working directly with Corporate and Managed Accounts
Benefits
- Medical, dental, and vision benefits*
- Paid time off plan (Vacation, Holidays, Volunteer, etc.)*
- 401(k) savings plans*
- Health Savings Account (HSA)*
- Flexible Spending Accounts (FSAs)*
- Health Lifestyle Programs*
- Employee Assistance Program*
- Voluntary Benefits and Employee Discounts*
- Career Development*
- Incentive bonus*
- Disability benefits
- Life Insurance
- Parental leave
- Adoption benefits
- Tuition Reimbursement
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