PF
Purpose FinancialSenior Manager, Product Management
Senior Manager on Product Team at Purpose Financial guiding product initiatives, collaborating with stakeholders to define scope and delivering high - quality solutions and implementations.
About the role
- Help define the CIAM product vision, roadmap, and KPIs, balancing customer experience, regulatory compliance, and security.
- Translate business and compliance requirements into technical stories, user journeys, and platform requirements.
- Collaborate with engineering teams on design, development, and deployment of customer identity capabilities including authentication, MFA, consent, and self-service account management.
- Own the CIAM product backlog, prioritize features and technical debt, and ensure alignment with architecture and delivery goals.
- Function as the service owner for CIAM, accountable for availability, reliability, performance, and security of the platform.
- Lead problem management by collaborating with technical teams to identify root causes of incidents and drive permanent corrective actions.
- Collaborate with IT service management (ITSM) teams to ensure proper CIAM monitoring, logging, incident response, and service level agreements (SLAs).
- Maintain and evolve runbooks, support documentation, and operational playbooks to enable efficient support.
- Provide operational reporting and conduct regular post-incident reviews to improve CIAM resilience and customer trust.
- Drive improvements in customer onboarding, login success rates, and user satisfaction through continuous testing and feedback.
- Evaluate and integrate emerging technologies (e.g., Password less,) to enhance customer trust and digital agility.
- Partner with UX, marketing, and customer support to create intuitive and consistent user identity experiences.
Requirements
- Experience in product ownership, technical product management, or service ownership within IAM, CIAM, or cybersecurity programs.
- Experience delivering and supporting CIAM platforms (e.g., Azure AD / B2C, Okta CIAM, ForgeRock, Auth0).
- Strong understanding of IAM protocols and standards: OAuth 2.0, OIDC, SAML, JWT.
- Background in software development or technical architecture, with fluency in APIs, authentication flows, and security patterns.
- Demonstrated experience with ITSM practices, including incident, problems, and change management.
- Proven success working in Agile/Scrum environments and collaborating with development, operations, and security teams.
- Excellent problem-solving abilities coupled with solid communication and documentation skills.
- Proven product ownership skills with a strong understanding of best practices, tools, and techniques.
Benefits
- Medical, dental, and vision benefits*
- Paid time off plan (Vacation, Holidays, Volunteer, etc.)*
- 401(k) savings plans*
- Health Savings Account (HSA)*
- Flexible Spending Accounts (FSAs)*
- Health Lifestyle Programs*
- Employee Assistance Program*
- Voluntary Benefits and Employee Discounts*
- Career Development*
- Incentive bonus*
- Disability benefits
- Life Insurance
- Parental leave
- Adoption benefits
- Tuition Reimbursement
Job title
Job type
Experience level
Salary
Degree requirement
Tech skills
Location requirements
SA
Sabiá AdministraçãoSenior Product Owner – Player Journey
Product Owner managing product development at Sabiá Gaming, a leading iGaming company in Brazil. Collaborating across teams to deliver high - quality gaming products and analyze user metrics.
SA
Sabiá AdministraçãoSenior Product Owner – Integrations
Product Owner driving strategic integrations in the expanding iGaming sector. Leading collaboration between development teams and business stakeholders to enhance product value.
GI
Global Payments Inc.Onboarding Product Manager
Product Manager at Global Payments enabling new payment products for various customer types and scenarios. Act as the intersection between customers, IT development, vendors and revenue teams.
Product Manager in charge of payment solutions for European SMBs, developing high - impact solutions in a fintech environment. Collaborating with teams and external partners to enhance payment experiences.
SA
SataliaAI Product Manager
Senior AI Product Manager managing the entire product life cycle for a cutting - edge AI product in advertising and media. Overseeing development, collaborating with clients to deliver value - driven solutions.
FI
FourKites, Inc.Senior Product Manager – Agentic AI
Senior Product Manager driving AI - powered Digital Workers for FourKites' supply chain solutions. Leading product strategy and technical development with a focus on automation and customer engagement.
PB
PROCEPT BioRoboticsSenior Product Manager
Senior Product Manager leading the disposables and accessories portfolio at PROCEPT BioRobotics. Responsible for product lifecycle from ideation to launch and market adoption.
SE
Skolon UK - digital learning for everyoneProduct Owner
Product Owner managing product advancements at Skolon, enhancing digital education experiences for schools. Collaborating within a dedicated team to deliver quality requirements and solutions.
Product Manager leading the strategy for SaaS Management Platform at Calero. Driving decision - making through customer insights and cross - functional collaboration to achieve measurable outcomes.