Hybrid Senior Manager, Product Management

at SOCi, Inc.

• Job title: Senior Manager, Product Management
• Job type: Full Time
• Experience level: Senior
• Salary: CA$130,000 - CA$185,000 per year
• Degree requirement: Bachelor's Degree
• Tech skills: AWS, Cloud, Google Cloud Platform
• Location requirements: Hybrid, Toronto, Canada

About the role

• Senior Manager, Product Management leading product strategy and execution at SOCi. Responsible for managing a team and collaborating cross-functionally to drive customer value and business growth.

Responsibilities

• Own and drive execution of the product strategy for a defined product area or set of features within the broader platform strategy.
• Translate product strategy and product organization strategy into clear quarterly plans, prioritized backlogs, and actionable requirements for product, engineering, and design teams.
• Lead day-to-day product discovery and delivery efforts within your team, including writing product briefs to communicate with cross-functional teams.
• Make prioritization decisions within your product area, balancing customer needs, technical constraints, and business impact.
• Manage and develop a small team of product managers, providing coaching, structured feedback, and clear performance expectations.
• Partner closely with engineering leadership to ensure delivery predictability, quality, and alignment to roadmap commitments.
• Work directly with customers, prospects, and customer-facing teams to gather feedback and validate solutions.
• Support go-to-market efforts by ensuring product readiness, internal enablement, and clear articulation of value propositions.
• Monitor product performance through defined KPIs and recommend iterative improvements based on data and user insights.

Requirements

• 6–8+ years of product management experience in a technology-driven company, with 1–3 years of people management experience.
• Previous experience working in the Martech or SEO industry.
• Strong technical acumen with experience working closely with engineering teams on data-driven or platform-based products.
• Familiarity with cloud platforms (AWS or GCP), data technologies, APIs, and modern software architectures.
• Solid understanding of product management frameworks, agile methodologies, and development processes.
• Analytical mindset with the ability to use data to inform prioritization and decision-making.
• Demonstrated ability to deliver complex products from concept to launch.
• Passion for building customer-centric products and developing high-performing teams.
• Bachelor’s degree in Computer Science, Engineering, Business, or related field.

Benefits

• Health insurance plans, dental, and vision
• Wellness incentives
• 401(k) plan with employer match
• Flexible paid time off
• Quarterly wellness days
• Paid holidays
• Unique employee engagement programs