Business Analysis Manager at Capital One applying strategic and analytical skills to address company challenges. Collaborating with teams to shape the future of the Global Payment Network.
About the role
- Research Manager leading projects to support client strategy and product innovation. Collaborating with the Strategy team to deliver insights and solutions for consumer research projects.
Responsibilities
- The Research Manager will lead and manage projects for clients - sometimes independently and sometimes as part of a team, depending on the size and scope of the project.
- Identify client´s business objectives and translate it into the appropriate design method – either AI-led, or involving primary consumer research solutions
- Lead client communication throughout the entire project timeline
- Identify the right research target and prepare the consumer screener
- Ensure on-time project delivery and inspirational reporting via strong storytelling
- Prepare any additional ad hoc analysis linked to the project
- Analyse qualitative and quantitative data and generate meaningful consumer insights
- Support the development of new innovation workstreams and their implementation
Requirements
- Minimum of 3 years of experience in strategic planning, brand management / marketing, consumer research or innovations (agency or client side)
- Knowledgeable about insights, product innovation and brand building strategy
- Familiarity with Quantitative and/or Qualitative research methods
- Proficiency in working with AI LLMs (eg ChatGPT, Claude, Gemini) to generate consumer insights
- Experience in preparing written reports summarizing findings, conclusions and recommendations
- Able to make meaning from large amounts of unstructured content (words, video or image), turning this into strategic direction, or the creative springboard for marketing and innovation
- Proven ability to manage projects independently
- An attention to detail and an exacting standard, with a pride for delivering excellent work that exceed client expectations
- A passion and understanding of new approaches to marketing, insight generation, innovation or strategy
- An excellent mastery of PowerPoint and Excel
- Being adept at data analytics tools is a plus
- English is a must (C1 level), 2nd foreign language is a plus)
Benefits
- Flexible Hybrid Working - to maximise your productivity and happiness around your life commitments
- 25 days annual leave - we all need to re-charge our batteries
- 4 “Non Sick” Wellness days - 1 per quarter- your wellbeing matters
- Your birthday off - Go and celebrate! It’s your birthday after all
- Company Pension - your future is important to us
- Company Bonus Scheme – we appreciate your hard work
- Private Healthcare – your health comes first
- Cycle to Work Scheme
- Health and financial wellbeing discounts – to help with every day life
- L&D program - everyone should develop new skills and be given the tools and knowledge to succeed
- Wellbeing Weekly - weekly tips and advice on self-care and wellbeing
- Wow Awards - your peers want to shout out about how awesome you are!
- Company Socials - we like to have fun!
Job title
Job type
Experience level
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Degree requirement
Location requirements
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