Operations Manager leading telecommunications teams to excellence at Encepta. Responsible for team management, strategic planning, and process optimization in Calgary, Alberta.
About the role
- Head of Operational Excellence improving operational processes in a leading gastronomy company. Focusing on efficiency, quality, and strategic project support with cross-functional collaboration.
Responsibilities
- Responsible for the continuous improvement of our operational processes — with a focus on efficiency, quality, and cost-effectiveness
- Lead cross-functional process optimization projects and develop sustainable solutions
- Establish Lean and Kaizen methodologies and promote a culture of continuous improvement
- Conduct workshops and trainings to engage teams in process thinking and operational excellence
- Proactively identify improvement opportunities in logistics, production, and daily operations and implement them together with the team
- Support executive management on strategic projects and implement efficient management and controlling tools
- Work closely with site managers and teams to embed best practices across the company
Requirements
- Completed degree — ideally in engineering, business administration, or general management
- At least three years of professional experience in Lean Management or Operational Excellence
- Experience in change management and process optimization, preferably in the food or gastronomy sector
- Leadership experience and the ability to inspire and empower teams
- Analytical, structured, and solution-oriented working style
- Excellent MS Office skills; experience with Lucanet or Wawi (merchandise management) systems is a plus
- Fluent German and English
- Willingness to travel regularly (approx. 40%)
Benefits
- Job security in a forward-looking company with a permanent, long-term employment contract
- A competitive compensation package, a public transport job ticket, and the option to lease a bicycle through our external partner JobRad
- Flexible working hours in a hybrid working model
- An individualized onboarding tailored to you and regular opportunities for further training
- Up to 70% discount in our shops and restaurants and various benefits through our Corporate Benefits partner
- Discounted sports and wellness offers through our partners Urban Sports and Fit 7/11
- Independent and responsible work in a committed environment with the opportunity to actively shape the company's success and growth
- Up to €50 per month as a motivation bonus for attendance on your “My Casual-Card”
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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