Onsite Commercial Services Account Manager

Posted last week

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About the role

  • Commercial Service Account Manager at Carrier developing and maintaining relationships in HVAC sector. Selling service agreements and solutions with a focus on customer-centric approaches.

Responsibilities

  • Sell the full portfolio of Carrier HVAC Service products and solutions (i.e. service agreements, repairs and modernizations)
  • Create and maintain Sales Territory and Account plans where necessary
  • Present at customer seminars to develop new and existing customer relationships and opportunities
  • Promote Carrier value proposition linking customer objectives to Carrier solutions
  • Utilize CRM to manage customer interactions, activities, and opportunity pipeline
  • Experienced seller in attracting new customers as well as building share value with existing customers
  • Ability to seek out and access new service agreement opportunities both with existing customers and new prospect customers
  • Ability to seek out or respond to repair opportunities
  • Establishing and building credibility with knowledge of Carrier products/solutions
  • Strong ability to develop and sustain customer relationships
  • Clearly articulate the value of Carrier’s value offerings and how they map to the customers’ needs
  • Ability to detect the Customer’s buying stage and adjust selling accordingly
  • Effective presentation and communication skills
  • Prioritize on best opportunities
  • Responding to the customer requirements in a timely manner
  • Gaining the booking/order in a timely manner
  • Ability to consistently achieve sales metrics and Annual Targets
  • To effectively negotiate service agreement renewals when required

Requirements

  • High School Diploma or GED
  • 2+ years of experience in selling B2B sales, service agreements, controls, or preventative maintenance
  • Must be able lift/carry 20 lbs, climb ladders/stairs, be comfortable working on roofs/platforms
  • Ability to travel up to 25% regionally
  • Bachelor's degree preferred
  • Extremely comfortable operating in a technical environment utilizing Microsoft based computer software
  • Outstanding sales/negotiation skills and goal-orientated with strong time management and organizational skills
  • Demonstrated strong written, verbal and presentation skills to effectively develop expectations and relationships with internal and external customer
  • Previous experience in selling service agreements
  • Demonstrates ability to introduce others to cross sell and upsell within their base of customers
  • Self-motivated and able to manage many simultaneous projects and responsibilities

Benefits

  • Health Care benefits: Medical, Dental, Vision; wellness incentives
  • Retirement benefits
  • Paid vacation days, up to 15 days
  • Paid sick days, up to 5 days
  • Paid personal leave, up to 5 days
  • Paid holidays, up to 13 days
  • Birth and adoption leave
  • Parental leave
  • Family and medical leave
  • Bereavement leave
  • Jury duty
  • Military leave
  • Purchased vacation
  • Short-term and long-term disability
  • Life Insurance and Accidental Death and Dismemberment
  • Health Savings Account
  • Healthcare Spending Account
  • Dependent Care Spending Account
  • Tuition Assistance

Job title

Commercial Services Account Manager

Job type

Experience level

JuniorMid level

Salary

$98,750 - $138,250 per year

Degree requirement

High School Diploma

Location requirements

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