Hybrid Global Account Manager – Enterprise Solutions

at Carrier

• Job title: Global Account Manager – Enterprise Solutions
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: $143,250 - $200,750 per year
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, Charlotte, United States

About the role

• Enterprise Account Manager responsible for managing Carrier's strategy for Enterprise accounts. Engaging with senior-level decision-makers and collaborating with internal teams across various sectors.

Responsibilities

• Develop and maintain in-depth knowledge of the assigned vertical industry and assigned accounts
• Evolve and drive a holistic global account strategy based on customer and vertical insights
• Create and update formalized Enterprise account plans both globally & regionally
• Identify, Land and Expand Enterprise accounts/opportunities
• Identify net-new opportunities
• Pursue qualified leads
• Persuade customers to purchase Carrier products & solutions
• Coordinate Carrier personnel (Global & Regional BU Sellers & Leadership) throughout the sales process
• In collaboration with other Carrier resources, develop tailored solutions to meet specific customer needs
• Work closely with BU sellers to identify cross-BU expansion opportunities
• Understand and influence customer's investment roadmap relevant to Carrier products & solutions to drive expansion
• Expand relationships within assigned accounts to access new decision makers and uncover new opportunities

Requirements

• Bachelor's Degree
• 5+ Years of Sales, Business Development, or Data Center Segment Experience
• Ability to travel up to 25%-50% including International.
• Bachelor’s degree in Engineering, Business, Sales/Marketing, or related discipline preferred
• Experience in developing Enterprise Accounts
• Proven experience developing and managing Data Center / Industrial user enterprise accounts highly preferred
• Mechanical/HVAC/Controls experience preferred, but segment experience in other facility aspects or solutions acceptable
• Ability to engage with senior executives and create demand for new solutions
• Proven experience and ability to develop and execute consultative sales strategies that drive value growth for customers
• Ability to lead multi-functional teams to resolve unusually complex problems
• Proven ability to influence and work effectively across all levels of the organization
• Highly organized with strong attention to detail, while also able to manage multiple priorities and ambiguity
• Excellent communication skills, both written and verbal across a wide audience. This includes the ability to effectively communicate with technical and non-technical teams
• Strong negotiation skills: ability to understand contractual, legal language
• Advanced level skills with Microsoft Office 365 (Outlook, Excel, Word, PowerPoint, Teams, & Copilot)
• Excellent project management skills and execution
• Ability to communicate with high altitude customer stakeholders (e.g., C-Suite)
• Strong collaboration, transparency, and team leadership capabilities
• Ability to quickly adapt and adjust approach and solution to customer needs
• Ability to deliver software / recurring sales, not just equipment & services.

Benefits

• Health Care benefits: Medical, Dental, Vision; wellness incentives
• Retirement benefits
• Time Off and Leave: Paid vacation days, up to 15 days; paid sick days, up to 5 days; paid personal leave, up to 5 days; paid holidays, up to 13 days; birth and adoption leave; parental leave; family and medical leave; bereavement leave; jury duty; military leave; purchased vacation
• Disability: Short-term and long-term disability
• Life Insurance and Accidental Death and Dismemberment
• Tax-Advantaged Accounts: Health Savings Account; Healthcare Spending Account; Dependent Care Spending Account
• Tuition Assistance