Enterprise Account Manager responsible for managing Carrier's strategy for Enterprise accounts. Engaging with senior-level decision-makers and collaborating with internal teams across various sectors.
Responsibilities
Develop and maintain in-depth knowledge of the assigned vertical industry and assigned accounts
Evolve and drive a holistic global account strategy based on customer and vertical insights
Create and update formalized Enterprise account plans both globally & regionally
Identify, Land and Expand Enterprise accounts/opportunities
Identify net-new opportunities
Pursue qualified leads
Persuade customers to purchase Carrier products & solutions
Coordinate Carrier personnel (Global & Regional BU Sellers & Leadership) throughout the sales process
In collaboration with other Carrier resources, develop tailored solutions to meet specific customer needs
Work closely with BU sellers to identify cross-BU expansion opportunities
Understand and influence customer's investment roadmap relevant to Carrier products & solutions to drive expansion
Expand relationships within assigned accounts to access new decision makers and uncover new opportunities
Requirements
Bachelor's Degree
5+ Years of Sales, Business Development, or Data Center Segment Experience
Ability to travel up to 25%-50% including International.
Bachelor’s degree in Engineering, Business, Sales/Marketing, or related discipline preferred
Experience in developing Enterprise Accounts
Proven experience developing and managing Data Center / Industrial user enterprise accounts highly preferred
Mechanical/HVAC/Controls experience preferred, but segment experience in other facility aspects or solutions acceptable
Ability to engage with senior executives and create demand for new solutions
Proven experience and ability to develop and execute consultative sales strategies that drive value growth for customers
Ability to lead multi-functional teams to resolve unusually complex problems
Proven ability to influence and work effectively across all levels of the organization
Highly organized with strong attention to detail, while also able to manage multiple priorities and ambiguity
Excellent communication skills, both written and verbal across a wide audience. This includes the ability to effectively communicate with technical and non-technical teams
Strong negotiation skills: ability to understand contractual, legal language
Advanced level skills with Microsoft Office 365 (Outlook, Excel, Word, PowerPoint, Teams, & Copilot)
Excellent project management skills and execution
Ability to communicate with high altitude customer stakeholders (e.g., C-Suite)
Strong collaboration, transparency, and team leadership capabilities
Ability to quickly adapt and adjust approach and solution to customer needs
Ability to deliver software / recurring sales, not just equipment & services.
Benefits
Health Care benefits: Medical, Dental, Vision; wellness incentives
Retirement benefits
Time Off and Leave: Paid vacation days, up to 15 days; paid sick days, up to 5 days; paid personal leave, up to 5 days; paid holidays, up to 13 days; birth and adoption leave; parental leave; family and medical leave; bereavement leave; jury duty; military leave; purchased vacation
Disability: Short-term and long-term disability
Life Insurance and Accidental Death and Dismemberment
Tax-Advantaged Accounts: Health Savings Account; Healthcare Spending Account; Dependent Care Spending Account
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