Director of Product Management responsible for GHX’s Value Analysis and Strategic Sourcing portfolio. Overseeing product profitability and alignment between various departments.
About the role
- Product Owner optimizing conversion across customer journey in car finance for Carmoola. Leading cross-functional team to deliver high-impact changes and improve performance.
Responsibilities
- Own conversion performance – Take full accountability for conversion across the car buying journey, setting clear targets, tracking performance at every stage of the funnel and driving improvements.
- Lead a cross-functional squad – Lead a dedicated squad of engineers and a designer to prioritise the highest-leverage opportunities and ship high-quality improvements quickly and safely.
- Build and prioritise a clear experimentation roadmap – Identify opportunities, form hypotheses, and run A/B tests and multivariate experiments to improve funnel performance and customer outcomes.
- Build data-led insight – Deeply understand user behaviour through quantitative analysis and qualitative research, using data to prioritise what to build next.
- Ship high-impact features – Deliver new features, UX improvements and journey changes that materially improve completion rates, speed, and customer confidence.
- Apply AI and automation thoughtfully – Bring a strong point of view on agentic AI and how it can be used to personalise journeys, remove friction, and improve decision-making at scale. Consider automation opportunities that help our internal Customer Support teams convert customers faster.
- Collaborate across Carmoola – Partner closely with Credit Risk, Customer Ops, Marketing, Compliance, CRM and Leadership to ensure conversion improvements align with commercial, credit and customer goals.
Requirements
- Senior product ownership experience – 10+ years’ experience in product or growth roles, with a clear track record of owning and materially improving a complex, multi-step funnel with measurable impact on conversion.
- Conversion optimisation & experimentation expertise – A clear track record of materially improving conversion through structured experimentation. You’ve built and prioritised experimentation roadmaps, formed strong hypotheses, run rigorous tests, and translated results into sustained, measurable uplift.
- Strong analytical capability – Comfortable working directly with data, defining metrics, interpreting results, and using insight to drive decisions (you don’t wait for others to do the analysis for you).
- AI-native mindset – Practical experience building with, or meaningfully applying, agentic AI systems, and genuine curiosity about how this space can transform product experiences.
- Bias to action and ownership – You take responsibility, move fast, and see things through from idea to impact.
- Comfort with ambiguity – You’re happy operating in a scaling environment where not everything is defined, and you and you bring structure where it’s missing.
- Strong judgement – You know which problems are worth solving, which ideas to kill, and how to focus a team on the highest-leverage work. You make thoughtful trade-offs and prioritise what will have the greatest impact on conversion.
- Leadership and influence - Confidence leading a cross-functional squad and influencing stakeholders across the business. You communicate clearly, navigate competing perspectives, and drive alignment around decisions that materially impact performance.
- Genuine excitement for Carmoola’s mission and the chance to shape the future of how people get on the road.
Benefits
- 💰 Competitive salary: £100k-£140k per annum, depending on experience
- 🔎 Yearly performance-based pay reviews
- 💼 Hybrid working: 3 days a week in our London office, in the heart of beautiful Primrose Hill
- 🏝️ Holidays: 30 days + bank holidays, plus an extra day on your birthday 🥳
- 🌎 15 days a year to work from anywhere
- 🩺 Private healthcare
- 📈 Pension: 5% employer matched contribution
- 🏋 Join a mega-talented and high performing team
- The chance to play a pivotal role inside a fast-growing fintech during a meaningful stage of its journey.
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Degree requirement
No Education Requirement
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