A game changing way to pay for your next car in minutes! Take control of your car finance through the Carmoola app.
No hidden fees.
Get the wheels you've been waiting for.
Manage your finance and spread the cost of your ride with a plan that suits you.

Carmoola

Browse and apply for open jobs at Carmoola.

product-manager

A game changing way to pay for your next car in minutes! Take control of your car finance through the Carmoola app. No hidden fees.
Get the wheels you've been waiting for. Manage your finance and spread the cost of your ride with a plan that suits you.

• Own conversion performance – Take full accountability for conversion across the car buying journey, setting clear targets, tracking performance at every stage of the funnel and driving improvements.
• Lead a cross-functional squad – Lead a dedicated squad of engineers and a designer to prioritise the highest-leverage opportunities and ship high-quality improvements quickly and safely.
• Build and prioritise a clear experimentation roadmap – Identify opportunities, form hypotheses, and run A/B tests and multivariate experiments to improve funnel performance and customer outcomes.
• Build data-led insight – Deeply understand user behaviour through quantitative analysis and qualitative research, using data to prioritise what to build next.
• Ship high-impact features – Deliver new features, UX improvements and journey changes that materially improve completion rates, speed, and customer confidence.
• Apply AI and automation thoughtfully – Bring a strong point of view on agentic AI and how it can be used to personalise journeys, remove friction, and improve decision-making at scale. Consider automation opportunities that help our internal Customer Support teams convert customers faster.
• Collaborate across Carmoola – Partner closely with Credit Risk, Customer Ops, Marketing, Compliance, CRM and Leadership to ensure conversion improvements align with commercial, credit and customer goals.

Product Owner – Conversion

Product Owner optimizing conversion across customer journey in car finance for Carmoola. Leading cross-functional team to deliver high-impact changes and improve performance.

operations

• Delivering WOW service – Responding to customer queries via phone, chat and email, making every interaction warm, friendly and helpful.
• Championing customer satisfaction – Helping onboard new customers and resolving any questions or issues that arise, making sure every customer feels heard and valued.
• Collaborating across teams – Working closely with Product to continually improve the customer experience, providing valuable feedback and ideas.
• Managing loan lifecycle – Helping customers throughout their journey, from onboarding and payments to managing collections, making sure every step is seamless and customer‑centric.
• Looking for ways to go ‘above and beyond’ – Always looking for ways to make the experience better and delight customers.
• Contributing to a growing company – Helping to build and scale operational best practices as Carmoola grows.

Customer Operations Executive

Customer Operations Executive at Carmoola providing customer support via multiple channels. Responsible for ensuring excellent service during the car finance process.

account-manager

• Own the end-to-end lifecycle of strategic partnerships, from sourcing and prioritisation through to launch and scale with financial services businesses
• Proactively source new partners, building and managing a high-quality pipeline rather than relying solely on inbound or introductions
• Lead commercial and contract negotiations, owning partner economics and the commercial and operational structures required to support successful implementation
• Own performance across all live partnerships, including comparison sites, brokers, and other strategic distribution partners
• Set and own volume forecasts and targets by partner, actively managing performance across volume, conversion, unit economics, and quality
• Optimise and evolve partnerships over time, using performance data and commercial insight to improve outcomes
• Refine and optimise the partnerships strategy based on learnings, performance trends, and market opportunities, ensuring partnerships support our broader acquisition goals
• Work cross-functionally to ensure partnerships are launched smoothly and deliver against agreed expectations
• Present regular updates on partnership performance at our monthly trading meetings, including results vs plan, key learnings, and recommended actions

Head of Strategic Partnerships

Head of Strategic Partnerships at Carmoola, a fintech revolutionizing car finance. Owning strategic partnerships and driving growth through commercial agreements and relationship management.

Customer Operations Executive providing support via phone, chat, and email at Carmoola, ensuring customer satisfaction and managing collections. Join a fast-growing fintech company reshaping car finance.

collections

• Designing and owning the end-to-end collections and recoveries strategy, from early-stage arrears through to late-stage recoveries and external partnerships. Working with engineers to deliver these features.
• Building scalable processes and playbooks that balance customer care, operational efficiency, and commercial outcomes.
• Delivering results by driving repayment performance, reducing arrears rates, and optimising recovery strategies.
• Establishing and managing relationships with external agencies, technology providers, and other partners critical to collections and recoveries.
• Building out, and leading a high-performing squad while embedding a culture of accountability, empathy, and continuous improvement.
• Using data, AI, and customer insights to identify trends, inform strategy, and continuously improve processes.
• Ensuring all activities meet regulatory, legal, and compliance standards, with a strong focus on the fair treatment of customers.
• Partnering closely with risk, operations, and customer support to integrate collections learnings into the broader customer journey and company strategy.
• Acting as a senior voice in the business on credit performance, ownership of these metrics, and providing regular updates to leadership and contributing to long-term planning.

Product Manager – Collections

Product Manager optimizing collections and recoveries strategy at Carmoola, transforming car finance experience through data-driven insights and innovative processes.

manager

• Join the Revolution in Car Finance at Carmoola, making it faster, fairer, and entirely built around the customer.
• Develop the strategy and scale a critical part of the business as a Senior Credit Risk Manager.
• Optimise credit risk and affordability strategies to ensure balanced business growth and strong credit outcomes.
• Work within a small risk team to develop new approaches, drive credit performance, and improve processes using data and AI.
• Ensure compliance with regulatory standards and partner with various departments to integrate decisioning into the customer journey.
• Act as a senior voice in the business regarding credit performance and contribute to long-term planning.

Senior Credit Risk Manager

Senior Credit Risk Manager at Carmoola optimizing credit risk strategies for auto lending in London. Join a fast-paced team reimagining car finance and making it customer-centric.

A game changing way to pay for your next car in minutes! Take control of your car finance through the Carmoola app. No hidden fees. Get the wheels you've been waiting for. Manage your finance and spread the cost of your ride with a plan that suits you.

Carmoola

About the company

Open jobs

6 jobs found

Product Owner – Conversion

Carmoola

Customer Operations Executive

Carmoola

Head of Strategic Partnerships

Carmoola

Customer Operations Executive

Carmoola

Product Manager – Collections

Carmoola

Senior Credit Risk Manager

Carmoola