Associate Director of Operations leading operational performance and service delivery at Concentrix. Responsible for managing budgets, recruiting, and ensuring compliance across various projects in a dynamic environment.
About the role
- Facility Operations Specialist ensuring compliance across Honeywell's P3 facilities in Canada. Proactive role focused on mitigating operational non-compliances and enhancing service delivery quality.
Responsibilities
- Play a pivotal role in identifying, preventing, and mitigating operational non-compliances across P3 facilities.
- Systematically review operational activities, uncover risks before they escalate, and ensure all maintenance, service delivery, and asset management activities meet contractual, regulatory, and internal compliance requirements.
- Report directly to the Field Service Manager.
- Work closely with Field Service Manager, Facility Managers, and client teams to perform forward-looking compliance reviews, correct deficiencies, and enhance the reliability and quality of operational delivery.
- Thrive on analyzing details, building preventative processes, and driving excellence through compliance‑focused operational oversight.
Requirements
- Diploma or technical certification in Facilities Management, Building Operations, Engineering Technology, or a related discipline.
- Minimum 5 years of experience in facility operations, building maintenance, or technical service delivery.
- Minimum 3 years of experience with compliance-driven roles or environments (P3, institutional, healthcare, or commercial).
- Minimum 3 years of experience with HVAC, electrical, plumbing, and fire/life safety systems.
- Willingness to travel up to 50% within Canada
- Proficiency with CMMS platforms and data accuracy practices.
- High attention to detail with the ability to identify subtle non-compliances or early indicators of risk.
- Strong analytical and documentation skills with a proactive mindset.
- Ability to build collaborative relationships and drive accountability across operational teams.
- Experience preparing for audits and managing corrective actions.
- Comfort performing site inspections and field-level verification activities.
Benefits
- Competitive pay
- Comprehensive benefits
- Career opportunities within our expanding P3 operations portfolio
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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