About the role

  • Digital Health Project Manager at ICRC improving healthcare access and quality through digital solutions. Leading product development and collaborating with health and IT teams for impactful initiatives.

Responsibilities

  • With the role of product owner within the Scaled Agile Framework, work towards incremental product development to attain the product vision
  • Works with a Scrum Master to manage the product backlog and biweekly sprint cycles using an agile approach
  • Arbitrates between field requests for new features and product improvements within a resource-constrained ecosystem
  • Collaborates closely with functional support teams, product developers, the data protection office, and health métiers to deliver on the product roadmap
  • Manages ad hoc incidents and stakeholder requests (e.g., management, métiers, cybersecurity) and prioritizes them accordingly
  • Stays abreast of the latest digital health trends and innovations, applying design thinking and user-centered design to create intuitive mobile solutions
  • Ensures all activities and documentation comply with legal, ethical, and medical standards
  • Drives coherence across existing digital health solutions at ICRC in close collaboration with team members and by leveraging open-source communities
  • Ensures standards and guidance are defined and followed for a consistent approach to mobile solution service delivery, deployment, and management
  • Actively participates in open-source communities
  • Addresses sustainability challenges using a product lifecycle approach
  • Provides technical support for handover to partners when needed, ensuring the long-term success and impact of digital health interventions
  • Demonstrates the value of digital health solutions and promotes them with colleagues across the Movement
  • Builds contextual understanding and trust with field colleagues
  • Provides training, user feedback sessions, and technical advice to field colleagues
  • Maintains the implementation guidance documentation
  • Drives change management using best practices (including monitoring adoption, engagement, and feedback) to maximize impact at scale
  • Communicates complex topics effectively to both expert and non-expert audiences, using engaging presentations and storytelling to drive understanding and engagement
  • Designs and implements communication and promotion plans to support broad adoption and awareness of workstreams
  • Communicates openly and collaborates closely with digital health and wider IT teams to advocate for required resources to achieve the product vision

Requirements

  • Holds a Master’s degree in a relevant field (e.g., medicine, public health, computer science, or health informatics)
  • Brings 5–9 years of professional experience implementing and managing digital health solutions in humanitarian or development contexts
  • Demonstrates familiarity with mobile user experience, open-source solutions, and their integration into digital health systems
  • Possesses expertise in digital health open-source solutions (Digital Public Goods); knowledge of DHIS2, OpenMRS, Odoo, CommCare, and/or CHT is an asset
  • Shows a strong track record in promoting digital-first healthcare, optimizing user-facing solutions, and enabling sustainable handover to local partners
  • Has prior field or HQ experience with ICRC, which is considered an asset.
  • Fluent in written and spoken English; French is a strong asset, and Spanish, Arabic, and/or Russian are additional advantages.

Benefits

  • Health insurance
  • Flexible work arrangements
  • Professional development opportunities

Job title

Digital Health Program Manager

Job type

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

Postgraduate Degree

Tech skills

Location requirements

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