Director, Partnerships at Assort Health transforming specialty care through AI - driven operations. Building relationships with partners to drive revenue and growth for the company.
About the role
- Account Manager focusing on B2B growth within the media and publishing sector. Joining Cafeyn to drive client success and revenue generation in a digital reading platform.
Responsibilities
- Secure and grow existing revenue: identify and capitalize on opportunities for revenue growth within the current client base
- Strengthen client relationships to ensure loyalty and long-term value
- Act as a strategic partner for publishers: manage onboarding, deployment, and product evolution phases with clients, ensuring deadlines and commitments are met
- Understand client needs and provide tailored solutions
- Build long-term partnerships focused on mutual business growth
- Professionalize MiLibris account management: standardize and optimize account management processes for consistency and efficiency
- Implement best practices to improve client satisfaction and retention
- Contribute actively to growth: identify and pursue new business opportunities
- Collaborate with internal teams to drive growth initiatives and implement innovative strategies
Requirements
- Minimum 4 years of B2B account management experience, ideally in media, publishing, SaaS, or digital solutions for publishers
- Strong understanding of publishers’ business challenges: digital distribution, subscriptions, revenue models, and editorial/technical constraints
- Proven ability to manage client portfolios, secure contract renewals, and drive revenue growth through upsell opportunities (features, volumes, new titles, usage extensions)
- Experienced in managing onboarding and product deployments, collaborating with product, technical, and support teams in demanding environments
- Excellent customer service skills, operational rigor, and a strong focus on quality
- Strong communication skills, able to build long-term, trust-based relationships with diverse stakeholders (business, product, technical teams, and management)
- Autonomous, structured, reliable, and results-oriented, with full ownership of client portfolios
- Fluency in French and English is essential.
Benefits
- Swile card for meal vouchers
- Sidecare health insurance
- Mobility package to reimburse your transport subscription
- Partnership with Wellpass for fitness classes and wellness activities
- Access to our mental health platform Teale
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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