Director of Operations responsible for all operational functions including supply chain and logistics. Leading development of new operational capabilities aligned with company strategy.
About the role
- Supervisor of Clinic Operations overseeing non-physician staff in the medical group, ensuring productivity and effective service. Requires Bachelor's degree and 3 years of relevant experience in a similar setting.
Responsibilities
- Supervises the day-to-day activities of non-physician staff, ensuring a high level of productivity
- Continuously monitors the functioning of the medical group and revises operational procedures as necessary
- Oversees all functions of the medical group including reception and scheduling activities, patient service areas, accounting, medical records, transcription, business information systems, and appropriate clinical areas
- Establishes effective policies and procedures for each area, updating as necessary
- Schedules non-physician staff ensuring that staff is appropriately deployed among offices
- Functions as a liaison between non-physician staff and physicians to ensure effective service for patients
- Establishes and maintains effective working relationships with group physicians
- Oversees the day-to-day processing of accounts payable by preparing payment requests, obtaining proper authorization and ensuring that payments are made on a timely basis
- Performs human resources responsibilities for staff which includes coaching on performance, completes performance reviews and overall staff morale
- Recommends hiring, compensation changes, promotions, corrective action decisions, and terminations
- Responsible for understanding and adhering to the organization's Code of Ethical Conduct and for ensuring that personal actions, and the actions of employees supervised, comply with the policies, regulations and laws applicable to the organization's business
Requirements
- Bachelor's Degree (or equivalent knowledge) in Health Care Administration or related field
- Typically requires 3 years of experience in a similar medical practice setting
- Thorough knowledge of physician billing, accounting, and general medical office procedures
- Basic knowledge of medical procedures normally associated with a clinic setting
- Intermediate computer skills including experience in using computer applications in a medical practice setting
Benefits
- Paid Time Off programs
- Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
- Flexible Spending Accounts for eligible health care and dependent care expenses
- Family benefits such as adoption assistance and paid parental leave
- Defined contribution retirement plans with employer match and other financial wellness programs
- Educational Assistance Program
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