Director of Operations responsible for all operational functions including supply chain and logistics. Leading development of new operational capabilities aligned with company strategy.
About the role
- Strategy & Operations Consultant managing healthcare projects for Advocate Health. Collaborating with teams to execute strategic, transformative, and operational initiatives aligned with organizational goals.
Responsibilities
- Manages small to moderately complex projects, or assists client in execution of portions of engagement.
- Develops project work plans and related performance metrics to ensure all project activities are executed against established timelines and budgets.
- Uses process improvement, performance improvement or project management methodologies and effective management of internal/external resources assigned to complete activities.
- Develops solutions and makes recommendations impacting clients and colleagues.
- Identifies and manages change effectively and efficiently in a changing environment.
- Works with team members to utilize change management processes and tools to create plans to support adoptions of changes required by project or initiative.
- Tests client hypotheses and solutions with robust data consulting processes and techniques.
- Leads meetings/work sessions to support execution of engagements.
- Manages delivery in consulting engagement under guidance of experienced colleagues.
- Uses planning tools and techniques and sets milestones appropriate for size and scale of assignment.
- Handles changes in project scope and seeks advice when needed.
- Defines project management processes and standards and establishes targets, benchmarks and performance measures for project delivery.
- Plans, organizes, controls and evaluates projects from concept phase to implementation.
Requirements
- Bachelor’s Degree in Business or Related Field
- Typically requires ~3 years of experience in healthcare payer or provider operations.
- Knowledge and expertise in use of project, program management, and performance improvement methodologies and tools.
- Advanced computer skills in Microsoft Office Suite, particularly around Excel and PowerPoint
- Strong written and oral communication skills with demonstrated ability to concisely communicate with key leaders.
- Highly motivated, organized, self-starter with a focus on delivery of key project objectives with the ability to work through the challenges associated with projects of varying complexity.
- Demonstrated effective interpersonal skills and evidence of being a strong team player.
- Possesses a strong orientation toward innovation and new ideas.
- Facilitation and persuasion skills with the ability to influence peers, superiors and sub-ordinates.
- Capable of influencing project team members to achieve goals associated with successful project delivery.
Benefits
- Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
- Flexible Spending Accounts for eligible health care and dependent care expenses
- Paid Time Off programs
- Family benefits such as adoption assistance and paid parental leave
- Defined contribution retirement plans with employer match and other financial wellness programs
- Opportunity for annual increases based on performance
- Premium pay for select positions
- Comprehensive suite of Total Rewards
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