Hybrid Application Support Engineer

at Sumitomo Mitsui Banking Corporation – SMBC Group

• Job title: Application Support Engineer
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: Not specified
• Degree requirement: Bachelor's Degree
• Tech skills: Apache, AWS, Azure, Cassandra, Cloud, Docker, Drupal, Google Cloud Platform, GraphQL, JavaScript, Kubernetes, Linux, NGINX, Perl, Postgres, Python, Zookeeper
• Location requirements: Hybrid, Tralee, Ireland

About the role

• Application Support Engineer supporting FinTech applications at SMBC Group. Contributing to cloud-native platforms and API-driven architectures in a hybrid work environment.

Responsibilities

• Provide support for a wide variety of FinTech applications and technologies, primarily in release and production environments.
• Implement automation solutions, cloud-based monitoring, and preventative measures for repetitive tasks and issues.
• Responsible for application configuration & deployment, issue resolution, and business user requests.
• Excellent communication and organizational skills are expected.
• Occasional weekend and on-call support will be required on a rotational basis.

Requirements

• Experience in a similar position OR recent graduate with a degree in Computer Science or related discipline.
• Understanding of Linux operating systems and cloud environments (AWS, Azure, GCP).
• Strong understanding of API technologies, including RESTful and GraphQL APIs.
• Familiarity with Shared Services technologies and API gateways (e.g., Google Apigee).
• Have strong verbal and written communication skills.
• Ability to demonstrate a self-motivated and disciplined approach to learning and working.
• Ability to work in a team environment and demonstrate leadership skills when needed.
• Possess a highly developed sense of personal accountability and follow-through with an ability to effectively prioritize multiple personal tasks, projects, and goals.
• 3-5 years of experience highly desired.
• Experience working with Google Apigee suite: Drupal.
• Nginx.
• Apache Qpid, ZooKeeper, Cassandra.
• PostgreSQL.
• Experience with scripting languages such as Shell, Python, Perl, JavaScript, PowerShell.
• Experience using automation tools or writing automation scripts.
• Knowledge of containerization (Docker, Kubernetes) and CI/CD pipelines is a plus.

Benefits

• SMBC’s employees participate in a hybrid workforce model that provides employees with an opportunity to work from home, as well as, from an SMBC office.
• SMBC provides reasonable accommodations during candidacy for applicants with disabilities consistent with applicable federal, state, and local law.