Administrator in Casualty team at Davies managing online portals and documentation. Supporting daily administrative tasks and ensuring accurate data handling.
About the role
- Salvage & Logistics Administrator supporting the salvage team with product collections and logistics portal maintenance. Managing queries from clients and reporting on stock returns.
Responsibilities
- Support the salvage team with booking in-store product collections
- Update stock return reports
- Communication and maintenance of the logistics portal for internal and external parties
- Assist with day-to-day queries from external clients
- Manage email inboxes and action where applicable
- Download daily collection extract and submit to logistic partners portal
- Update Salvage Collection reports
- Liaise with salvage Logistics Partners on any potential day-to-day queries, escalations and SLAs for turn-around times & futile collections
- Support the team across multiple aspects of the salvage and service network team when required
- Ensure system configuration is maintained as directed in a timely manner
Requirements
- Previous customer service and admin experience, ideally in warehousing/logistics
- Previous knowledge or exposure to large electrical items highly regarded
- Excellent written and verbal communication skills
- Excellent stakeholder engagement, both internal and external
- High level of attention to detail
- Strong organisational skills with the ability to work independently as well as with cross-functional teams
- Ability to meet service levels and individual KPI’s
- Sound knowledge of Microsoft Office Suite
Benefits
- Diversity panels and employee resource groups
- Hybrid working to support work/life balance
- Volunteering leave to give back to the communities we serve
- Recharge & a cultural day off to celebrate what's important to you
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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