Content Designer combining craft expertise with understanding customer needs for digital experiences. Join Capital One's team driving product innovation and collaboration.
Responsibilities
Combine your craft expertise with an understanding of our customers and the business to co-create innovative solutions to complex problems
Leverage strong writing and deep expertise in user experience design skills to craft compelling, accurate and accessible digital content experiences
Champion the customer through the design process, leveraging critical-thinking skills that factor in data, research insights, scalability, tech constraints and feedback
Facilitate design process activities with team and partners, negotiating customer needs and business goals for harmonious outcomes
Actively build an understanding of the potential of tech and data capabilities and emerging technologies and use this knowledge to inform work, identify new opportunities and help your team navigate technical limitations
Foster relationships with partners and continuously expand your network, listening to diverse points of view and collaborating with an informed perspective to influence outcomes, break down silos and gain alignment
Present work to audiences across levels and job functions using a human-centered approach that integrates design frameworks, data and research insights to effectively articulate insights and design decisions
Requirements
At least 3 years of experience in content design, content strategy, or UX writing
At least 3 years of experience working with and contributing to an established design system
Proficiency in design and prototyping tools such as Figma
At least 4 years of experience collaborating with product, tech and business partners
Experience working in heavily regulated, data heavy problem spaces.
Benefits
Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being.
Job title
Principal Associate – Content Designer, Product Design
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