Hybrid Principal Associate – Content Designer, Product Design

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About the role

  • Content Designer combining craft expertise with understanding customer needs for digital experiences. Join Capital One's team driving product innovation and collaboration.

Responsibilities

  • Combine your craft expertise with an understanding of our customers and the business to co-create innovative solutions to complex problems
  • Leverage strong writing and deep expertise in user experience design skills to craft compelling, accurate and accessible digital content experiences
  • Champion the customer through the design process, leveraging critical-thinking skills that factor in data, research insights, scalability, tech constraints and feedback
  • Facilitate design process activities with team and partners, negotiating customer needs and business goals for harmonious outcomes
  • Actively build an understanding of the potential of tech and data capabilities and emerging technologies and use this knowledge to inform work, identify new opportunities and help your team navigate technical limitations
  • Foster relationships with partners and continuously expand your network, listening to diverse points of view and collaborating with an informed perspective to influence outcomes, break down silos and gain alignment
  • Present work to audiences across levels and job functions using a human-centered approach that integrates design frameworks, data and research insights to effectively articulate insights and design decisions

Requirements

  • At least 3 years of experience in content design, content strategy, or UX writing
  • At least 3 years of experience working with and contributing to an established design system
  • Proficiency in design and prototyping tools such as Figma
  • At least 4 years of experience collaborating with product, tech and business partners
  • Experience working in heavily regulated, data heavy problem spaces.

Benefits

  • Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being.

Job title

Principal Associate – Content Designer, Product Design

Job type

Experience level

JuniorMid level

Salary

$131,300 - $163,500 per year

Degree requirement

Bachelor's Degree

Location requirements

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