Dealer Success Manager acting as a Strategic Consultant to auto dealers within Capital One's Sales Process. Collaborating on market strategies and driving customer adoption for Navigator Platform.
Responsibilities
Operate as a Strategic Consultant and Customer-Centric Partner to auto dealers
Collaborate with POD counterparts to strategize and achieve sales objectives
Provide consultative expertise and training enablement
Drive customer adoption and retention lifecycle for Navigator Platform
Conduct in-market visits to dealerships to foster relationships
Requirements
High School diploma, GED or equivalent certification
At least 1 year of experience in Process Management
At least 1 year of experience in Relationship management
Bachelor's Degree preferred
2+ years of experience in Process Management preferred
2+ years of experience in Relationship management preferred
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