Onsite Support Administrator providing technical support for DISA operations and systems migration. Collaborating with users to resolve technical issues and enhance customer satisfaction.
About the role
- Commercial Loan Administrator I providing support for loan closings and ensuring compliance with banking standards. Collaborating with Banking Officers and assisting commercial customers with inquiries and documentation.
Responsibilities
- Under the direction of the Commercial Administration Assistant Manager, provide support to Commercial Banking Officers and Directors of Commercial Banking
- Assist with organizing loan closings and pre/post-closing follow up to ensure adherence to organizational standards and regulatory requirements
- Work directly with loan officers and commercial customers to solve problems and provide superior internal and external service
- Collaborate with Banking Officers in all areas of commercial loan documentation and servicing to achieve departmental goals
- Provide customer service support to commercial customers including assisting with loan advances, answering questions, problem resolution, line of credit advances and general inquiries
- Review loan documentation before closing to ensure completeness and accuracy
- Review loan documentation after closing, ensuring collateral documents are recorded appropriately, all signatures are collected, and files all documentation into the electronic file system
- Work collaboratively with the designated Portfolio Manager to maintain the loan portfolio in accordance with bank policy and procedure
Requirements
- 0-2 years of experience working in a financial/banking institution or equivalent administrative role
- Basic knowledge of banking terminology
- Knowledge of banking regulations pertaining to commercial lending including but not limited to HMDA, CRA, Beneficial Ownership and Reg B preferred but not required
- Knowledge of business structures, perfection of collateral and security interests preferred but not required
- Essential knowledge of Loan Policy, Departmental Procedures, Regulatory and Compliance issues. (HMDA, CRA, OFAC, Reg B, Flood, Beneficial Ownership etc.)
- Knowledge of commercial lending, loan documentation and the loan closing process preferred
- 2 year college degree preferred
- Notary Public Certification preferred
Benefits
- Robust medical, dental, and vision insurance packages
- Generous time off, including paid federal holidays and paid day off for your birthday
- 401(k) retirement savings plan
- Tuition reimbursement, professional development, and career growth opportunities
- Employee assistance program
- Comprehensive wellness program
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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