Senior Manager of Collateral Automation transforming client experiences through data and automation. Lead initiatives to streamline investment product collateral delivery and improve data quality.
About the role
- Assistant Branch Manager at Byline Bank supporting fast-paced customer-centric environment. Overseeing operations, providing team leadership, and ensuring customer satisfaction at branch.
Responsibilities
- Responsible for supporting the Branch Manager by overseeing the efficient operation of the branch
- Ensures all operational functions are properly performed by the staff
- Convey a feeling of trust, service, security, and satisfaction to both the customer and staff
- Overseeing the teller function, ATM balancing, night depository processing, Thillens Processing, and customer service duties
- Assists the Branch Manager in providing coaching and direction to branch staff in both sales and service activities
- Supports the Branch Manager in their absence
- Periodically travel to another branch location to help with staffing coverage
- Demonstrated scheduling flexibility required
Requirements
- High School Diploma or equivalent required
- Excellent customer service and oral communication skills
- 2+ years of experience assessing and meeting the needs of customers and/or problem solving
- 2+ years of leadership experience including coaching, training or mentoring
- 2+ years of Prior managerial/supervisory experience
- 2+ years of cash handling experience
- Strong knowledge of Microsoft Office preferred
- Prior banking experience strongly preferred
Benefits
- medical coverage
- dental
- vision
- disability
- 401k
- paid time off
Job title
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