Onsite Assistant Branch Manager

Posted 37 minutes ago

Apply now

About the role

  • Assistant Branch Manager overseeing branch operations at Byline Bank, focusing on leadership, customer service, and achieving business goals.

Responsibilities

  • Assists with recruiting, mentoring, and empowering a high-performing team to achieve company goals.
  • Maintains connection with customers and develop new business in the region through relationship building and proposing region-specific initiatives.
  • Facilitates meetings to disseminate operational information including branch security and safety issues.
  • Prepares teller performance appraisals and disciplinary notices as required.
  • Partners with the Branch Manager - schedules tellers for adequate coverage.
  • Ensures excellent customer service skills are practiced by all the teller staff members.
  • Meets or exceeds monthly sales production goals for products and services as assigned by manager.
  • Delivers personalized service that focuses on individual customer needs.
  • Identifies and offers products and services that will improve our member’s financial lives.
  • Ensures confidentiality of member transactions; follows regulatory compliance procedures including, but not limited to, BSA, Robbery and Security and Privacy; follows all bank policies and procedures; observes security and regulatory procedures.
  • Responsible for daily branch operations to include overdraft management, vault management, branch schedules, the opening and closing of the office, and other such duties.

Requirements

  • High School Diploma or equivalent required
  • Excellent customer service and oral communication skills
  • 2+ years of experience assessing and meeting the needs of customers and/or problem solving
  • 2+ years of leadership experience including coaching, training or mentoring
  • 2+ years of Prior managerial/supervisory experience
  • 2+ years of cash handling experience
  • Strong knowledge of Microsoft Office preferred
  • Prior banking experience strongly preferred

Benefits

  • medical coverage
  • dental
  • vision
  • disability
  • 401k
  • paid time off

Job title

Assistant Branch Manager

Job type

Experience level

JuniorMid level

Salary

$25 - $37 per hour

Degree requirement

High School Diploma

Tech skills

Location requirements

Report this job

See something inaccurate? Let us know and we'll update the listing.

Report job