Technical Writer responsible for transforming product documentation and collaborating with product teams at ADEO. Ensuring clarity and engagement in communication for lighting products.
Responsibilities
Reporting to the Development Leader
Working closely with the Lead Product Manager, the Design Engineer and the Product Communications Specialist
Responsible for converting technical documentation into a structured, clear, precise and relevant language for our customers on Lighting products
Develop customer-facing instructional content (product communication) to be published in the lighting range manuals
Describe the product’s constituent elements: pictograms, illustrations, diagrams, captions, operating principles, usage recommendations; creation and editing of photos and videos
Make this customer education available on the company’s social networks
Apply the manuals’ graphic style guides across your product family
Involve craftspeople and subject-matter experts in drafting assembly, usage and repair scenarios
Engage customers in evaluating the manual communication
Manage the manuals’ schedule (retro-planning) and ensure online publication
Turn the manual into a bond of trust between the customer and the brands to guarantee customer satisfaction
As a true project coordinator, provide technical support in drafting specifications
Requirements
Degree in a technical field with training in graphic design
Significant experience in technical writing and manual illustration in an international environment
Fluency in English and French, and strong proficiency with Adobe Creative Suite and video editing are required
Creative and curious, with excellent writing and synthesis skills
Autonomous with strong organizational, listening and communication skills
Benefits
A stimulating environment that encourages initiative and an entrepreneurial mindset
Role-specific training to develop your skills
Career development opportunities and internal mobility within an international group
Quarterly team bonuses and the opportunity to become a shareholder
Flexible remote-work policy
Support for sustainable commuting: contributions toward the purchase of bicycles and e-scooters, and an allowance for carpooling
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