Credit Analyst responsible for analyzing customer accounts and ensuring timely payments. Engaging with clients to resolve issues and reduce delinquencies for a major food and beverage company.
About the role
- Senior Analyst at one of Brazil's largest private banks focusing on operational intelligence and performance optimization. Seeking data-driven insights and strategic transformation through analysis.
Responsibilities
- Development and monitoring of performance indicators related to operational collections intelligence;
- Execution of diagnostic analyses and generation of insights from data and KPIs to identify opportunities for improvement in collections operations.
- Design, review, and calculation of meritocracy and partner compensation models, ensuring alignment with the company's strategic guidelines.
- Creation of executive presentations and materials for decision-making forums, with clear and objective communication of results and recommendations.
- Interaction with partner areas such as IT, Legal, Product, Customer Service, and external vendors to ensure effective implementation of proposed operational strategies.
- Continuous monitoring of operational results, proposing adjustments and new approaches based on trends and market benchmarks.
Requirements
- Proficiency in SQL and Excel, with strong command of the tools;
- Solid knowledge of statistics, including A/B testing, elasticity, statistical significance, and Type I and Type II errors;
- Experience in data processing and analysis;
- Bachelor's degree in a related field (Engineering, Statistics, Economics, etc.);
- Experience with SAS;
- Skill in data storytelling.
Benefits
- Diversity and inclusion
- Best financial institution to work for in Brazil according to the GPTW 2025 ranking
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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