Key Account Manager for Kora, ensuring satisfaction of high - value merchants and driving revenue growth. Strategic partner fostering long - term relationships with a focus on upselling and compliance.
About the role
- Key Account Manager managing and growing strategic accounts in Spain for CCaaS solutions. Requires strong relationship-building skills and contact center technology knowledge.
Responsibilities
- Gestionar y hacer crecer cuentas estratégicas en España
- Maximizar el valor de la cuenta mediante la identificación de nuevas oportunidades
- Promover soluciones CCaaS de alto impacto
- Reportar actividades y trabajar en el CRM de la empresa
Requirements
- 5+ años de experiencia en gestión de cuentas clave o ventas
- Experiencia obligatoria con soluciones CCaaS
- Historial comprobado en gestión de cuentas estratégicas
- Fuertes habilidades de negociación
- Buen conocimiento del mercado de contact centers en España
- Experiencia con plataformas CRM (Salesforce, HubSpot, o similar)
- Fluidez en español e inglés
Benefits
- Crecimiento profesional
- Flexibilidad laboral
- Diversidad, inclusión y sentido de pertenencia
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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