Hybrid Senior Learning Specialist

at Breakthru Beverage Group

• Job title: Senior Learning Specialist
• Job type: Full Time
• Experience level: Senior
• Salary: $75,000 - $105,000 per year
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, United States

About the role

• Senior Learning Specialist managing Breakthru’s Learning Management System and training initiatives. Collaborating with stakeholders to design and deliver effective learning solutions across the organization.

Responsibilities

• Manage the Breakthru Learning Management System (LMS), including content management, ongoing maintenance, technical troubleshooting, integrations, stakeholder management, and help desk support.
• Consult with stakeholders to identify training needs, curate and implement effective learning solutions in the LMS, and measure the impact of training initiatives on individual and organizational performance.
• Responsible for LMS support, design, development, delivery, curation, and maintenance of content, assets, and resources used enterprise wide.
• Serve as project manager for planning, execution, training, and ongoing management of Breakthru’s LMS, transitioning from SAP SuccessFactors to Workday Learning.
• Lead and manage the change management work - transition process between LMS platforms, ensuring minimal disruption to users and stakeholders.
• Manage all technical aspects of LMS, including user accounts, permissions, upload content, and troubleshoot technical issues.
• Create and manage dashboards, custom reports, and data exports for performance tracking.
• Conduct regular audits and backend clean-ups to maintain accurate data, improve user experience, and optimize system performance.
• Analyze and interpret LMS data to develop insights into organizational learning needs.
• Respond to ad hoc requests for LMS data, develop plans for assigning training modules, and track progress.
• Engage with stakeholders as a performance consultant, advising on content delivery, performance tracking, and ongoing management.
• Administer BBG’s annual compliance training, managing content and user profiles for both wired and deskless audiences, and coordinate with stakeholders.
• Provide technical production support for meetings and training sessions via Zoom/Teams or in-person.
• Support learning and development program management by writing communications, scheduling, coordinating, and reviewing content.
• Liaise with Breakthru IT and learning vendors, suppliers, and customers, including content integrations.

Requirements

• Bachelor’s degree in related field and/or equivalent training and work experience
• Minimum of 3 years’ experience working with an LMS, Technical Training and/or Learning & Development
• Highly proficient as an LMS Administrator (preferably Workday and/or SAP SuccessFactors)
• Expertise with SCORM, AICC, xAPI, HTML5, and API Integrations.
• Experience with eLearning authoring tools, preferably Articulate.
• Ability to communicate technical subject matter in a non-technical and effective manner.
• Proficient Microsoft Teams skills including virtually producing and facilitating meetings/trainings utilizing breakouts, polls, etc.
• Ability to multi-task, work independently and/or within a team, pay attention to detail, and meet deadlines
• Utilizes sound judgement, project management, and problem-solving skills
• Ability to work in a fast-paced, high-volume, team environment
• Must be a results-oriented professional with verbal/written communication skills using diplomacy and discretion as well as customer service, problem-solving abilities and organizational skills
• Ability to multi-task, work independently and/or within a team, pay attention to detail and meet deadlines
• Analytic and Reporting skills
• Utilize sound judgement and problem-solving skills
• Ability to work in fast-paced, high-volume, team environment and collaborate, manage multiple projects and meet deadlines.

Benefits

• health care benefits
• life insurance
• time off benefits
• participation in the Company’s 401(k) plan