Account Manager responsible for prospecting and managing contracts with telecom operators in Brazil. Involves market intelligence and consultative negotiations for contract renewals.
Responsibilities
Ecosystem Management: Prospect and maintain contracts with carriers/operators (IP, LAN-to-LAN, dark fiber and colocation).
Market Intelligence: Monitor competitor activity and identify regions with high demand for transport infrastructure.
Strategic Post-Sales: Manage portfolio churn, anticipate renewals and ensure the customer sees continuous value in the partnership.
Internal Interface: Collaborate with Engineering and Implementation teams to ensure technical feasibility and delivery timelines for links.
Requirements
Bachelor's degree in progress or completed in Business Administration, Marketing, Information Technology, Engineering, Computer Science or related fields.
Previous experience with carriers or Internet service providers (ISPs), preferably in wholesale account roles.
Familiarity with concepts such as BGP, ASN, backbone, last mile and value-added services (VAS).
Strong negotiation and customer relationship skills.
Experience in prospecting, sales and account management.
Knowledge of IT/Telecommunications (IP, DDoS, IXPs/PTTs, LAN-to-LAN, SD-WAN).
Strong knowledge of the ISP market is desirable.
Proficiency with Microsoft Office (spreadsheets, presentations, word processing) and ERP or CRM tools.
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