Hybrid IT Infrastructure, Support and Governance Analyst

Posted 22 hours ago

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About the role

  • Develop and implement the Information Security Plan aligned with the needs of the betting business;
  • Support the creation of policies, controls and best practices for data protection, access management and handling of sensitive information;
  • Monitor risks, vulnerabilities and compliance;
  • Build and manage the IT Service Catalog, defining workflows, SLAs and support levels;
  • Structure and maintain IT Asset Management, covering inventory, lifecycle, traceability and proper disposal;
  • Create and administer Contract Management for the area (software, terms of use, licenses, technical support, etc.);
  • Manage company system environments and access, ensuring governance, appropriate permissions and security;
  • Provide support to employees in resolving issues related to equipment, networks, access and corporate tools;
  • Perform basic maintenance of equipment (laptops, peripherals, networks);
  • Support the organization, documentation and continuous improvement of the IT infrastructure;
  • Monitor internal system performance, recommend adjustments and capacity forecasts.

Requirements

  • Bachelor’s degree in Information Technology, Computer Science, Information Systems, Networks or related fields.
  • Experience in infrastructure, IT support and access governance.
  • Knowledge of information security.
  • Experience with IT asset and contract management.
  • Familiarity with networks, VPNs, operating systems (Windows/Mac).
  • Ability to structure processes and documentation.

Job title

IT Infrastructure, Support and Governance Analyst

Job type

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

Bachelor's Degree

Location requirements

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